Part Time Service Associate

GreenState Credit UnionMember Service AssociateCategory: RetailGreenState Credit UnionThis position is responsible for acquiring, expanding, and enriching member relationships, while providing exceptional service. Meets and exceeds sales expectations by providing personalized, professional service to all members in an exceptional manner, seeking out opportunities for additional business.At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success—now and in the future—is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.3 out of 4 Saturdays 8:45am-12:15pmPay range for this hourly position is $21.46 - $25.08/hr with a monthly incentive opportunity and a progressive benefits package.

Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision.# Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business.# Supports a diverse and inclusive work environment.# Ensures confidentiality of member account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners.# Responsible for structuring loan applications, working with underwriters and adhering to all lending policies and regulations.# This includes the ability to accurately balance a cash drawer daily and a firm understanding of all credit union policies and procedures for cash handling, check handling, and identification.# Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served.# Participates in promotions, contests, and other departmental activities which support team goals.# Possesses a thorough knowledge of all federal regulations and procedures concerning deposits.# Performs vault duties including cash ordering, balancing, drawer audits, scheduling, and other duties as assigned.# Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events.

Must have at least one year of similar or related experience or 12 months in an MSR role with knowledge of all credit union accounts and products with proven ability to handle a wide variety of functions quickly and accurately.# High energy and sales ability and interpersonal skills to represent the credit union in a positive and professional manner.# Proficiency with related computer applications, spreadsheets, word processing, and database applications.# Proven relationship building skills and techniques.# Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand# High school diploma or the equivalent (i.e. Adheres to all state, federal and credit union regulations, policies, and guidelines.

This position is not responsible for the supervision of other employees.GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union.#