Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2017 and is currently a small, close-knit team of two team members plus myself. I’ve been with State Farm since 2007, bringing years of experience and a strong passion for helping customers protect what matters most.

I’m currently continuing my education through The American College of Financial Services and enjoy staying active with fitness and nutrition. Our office is dog-friendly, and my English Bulldog, Maverick, is part of the team and helps create a welcoming environment. I’m a very involved and supportive leader who enjoys helping others grow and succeed. We stay connected with our community by sponsoring Ross Township Community Days and McCandless Township Community Days each year.

For our team, we offer professional and personal development opportunities, coaching and mentorship, team-building events, a Simple IRA, licensing reimbursement, and a strong focus on work-life balance.

Our culture is fun, family-oriented, and relationship-driven. We value loyalty, a positive attitude, strong work ethic, and a willingness to grow. We’re looking for someone personable, upbeat, coachable, and motivated to build relationships and be part of a supportive team environment. If you enjoy working with people and want to grow with a team that truly cares, this could be a great fit.

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Brandy Farrow - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.