Certified Pool Operator (CPO) - Field Supervisor

Job Description

Job Description

BLUECREST AMENITY MANAGEMENT

Position: Certified Pool Operator (CPO) – Field Supervisor

Work Locations: NYC Tri-State Area (Manhattan, Bronx, Brooklyn, Queens)

Compensation : Competitive compensation based on experience, certifications, and overall
qualifications

Bluecrest Amenity Management, a leading provider of aquatic and amenity management
services, is seeking a highly motivated and experienced Certified Pool Operator (CPO) – Field
Supervisor to oversee multiple aquatic facilities throughout New York City.
This role is ideal for a proactive leader who can operate independently, enforce compliance
standards, and elevate both staff performance and site conditions. The CPO – Field Supervisor
plays a critical role in ensuring all locations meet NYC Department of Health regulations,
maintain safe swimming environments, and deliver a high standard of presentation and
professionalism. This position offers the opportunity to work across a diverse portfolio of
properties, including luxury residential buildings, fitness centers, and hospitality venues.

Key Responsibilities:
Leadership & Communication
● Provide strong on-site leadership and clear communication with lifeguards, site staff, and
management teams
● Act as the primary point of contact for field operations, resolving issues efficiently and
professionally
● Promote accountability, professionalism, and team development across all assigned
locations

Staff Management & Compliance
● Supervise lifeguard staff to ensure proper coverage, certifications, and adherence to
company and DOH standards
● Monitor staff performance and enforce policies through coaching, corrective action, and
retraining when necessary
● Ensure proper scheduling awareness, including proactive coverage for callouts or
lateness

Policy Enforcement & Safety Oversight
● Enforce all NYC DOH Article 165 regulations and company safety protocols
● Conduct regular safety audits, ensuring all rescue equipment, signage, and emergency
systems are compliant
● Maintain full readiness for Department of Health inspections, including documentation
and site preparedness

Operational Task Oversight
● Perform routine site inspections across multiple facilities
● Maintain detailed reports including incident logs, water chemistry records, and
operational updates
● Respond to operational needs both during and outside scheduled shifts, demonstrating
ownership of assigned sites

Facility & Site Management
● Inspect and maintain pool systems including chemical feeders, pumps, filters, heaters,
and flow systems
● Ensure proper water chemistry levels and adjust systems as needed (chlorine, pH,
alkalinity, etc.)
● Identify maintenance issues, leaks, or hazards and coordinate timely resolution
● Maintain high standards of cleanliness, organization, and overall site presentation

Professionalism, Reliability & Communication
● Represent Bluecrest with professionalism when interacting with clients, property
managers, and inspectors
● Maintain consistent communication throughout the operational day, including off-site
responsiveness when required
● Demonstrate reliability, initiative, and the ability to operate independently without
constant direction

Qualifications:
● Certification: Valid Certified Pool Operator (CPO) certification required
● Lifeguard Certification: Current CPR/AED and First Aid certification required
(DOH-approved preferred)
● Experience: Prior experience in pool operations, facility management, or field
supervision strongly preferred
● Knowledge: Strong understanding of NYC DOH regulations, water chemistry, and pool
system operations
● Leadership: Proven ability to manage teams, enforce policies, and operate
independently
● Communication Skills: Strong verbal and written communication skills
● Technical Ability: Comfortable troubleshooting pool equipment and maintaining
operational systems
● Availability: Flexible schedule, including weekends, early mornings, evenings, and
emergency response situations
● Mobility: Ability to travel between multiple NYC locations

Additional Requirements:
● Ability to work in both indoor and outdoor environments year-round
● Ability to lift equipment and perform physical inspections when required
● Must pass background check
● Must maintain all required certifications in good standing

Benefits / Perks:
● Competitive compensation
● Growth opportunities within a rapidly expanding company
● Diverse and dynamic work environments
● Professional development and leadership opportunities
● 401(k) Retirement Benefits
● Supplemental Benefit Packages

How to Apply:
E-mail your resume to View email address on ziprecruiter.com and include a brief summary of your relevant
experience.
Please include in the subject line:
ATTN: [Your Name] – CPO Field Supervisor

Bluecrest Amenity Management is an Equal Opportunity Employer and does not discriminate
based on race, creed, color, religion, sex, sexual orientation, age, national origin, marital status,
citizenship, disability, military status, or any other protected characteristic.