Service Advisor for Randy's

Job Description

Job Description

I know you have seen our ads before. If you are reading this, I know how hard it is to take that leap and take a chance on applying. I want to make it easy for you. My name is Ben Burns, and I own multiple shops in Denver, Littleton, Wheat Ridge, Broomfield, and more soon!Randy's Auto has proudly served the Broomfield community since 1992. Over the years, we've built a reputation for honest recommendations, quality repairs, and treating customers like family. Randy's Auto is proudly part of Burns Auto Group. Randy's continues serving the same loyal customers while benefiting from the resources and support of a growing multi-location organization. At Randy's Auto, you'll work with:

• Domestic vehicles
• Asian imports
• Light trucks & SUVs
• Commercial fleet vehicles
• Box trucks
• Diesel vehicles

Our heavy-duty lift allows us to service vehicles many independent shops simply can't accommodate, creating opportunities to build long-term relationships with both retail and commercial customers.

• Welcome every customer with professionalism and enthusiasm.
• Answer phones and schedule appointments.
• Guide customers through the repair process from arrival to vehicle pickup.
• Keep customers informed throughout their visit.
• Coordinate with technicians to ensure repairs stay on track.
• Build long-term relationships with both retail and fleet customers.
• Deliver a five-star customer experience every day.

• Has a positive, engaging personality.
• Loves helping people.
• Communicates clearly and professionally.
• Enjoys building long-term customer relationships.
• Stays organized in a fast-paced environment.
• Can prioritize multiple vehicles and customers throughout the day.
• Wants a long-term career—not just another job.

• Monday–Friday Schedule — No Weekends!
• Competitive Compensation
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Company 401(k) Match
• Company-Paid Chiropractic Care – We know working in the automotive industry can be physically demanding. That's why Ben personally provides 12 chiropractic visits each year for every employee. These visits are fully paid by the company and are completely separate from your health insurance benefits.
• Employee Discounts
• Ongoing Training & Professional Development
• Opportunities for Advancement Throughout Burns Auto Group

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