Outside Parts Sales

Outside Parts Sales

Founded in 1951, Kriete Truck Centers is a third-generation, family-owned truck dealership group that is seeking an enthusiastic and customer-oriented individual to join our growing team as an Outside Parts Sales Associate. Guided by our "KORE" values of Kriete Community, Ownership, Respect, and Excellence, our company's vision is to set the industry standard in every aspect of our business.

If your career goals include making valuable contributions in an exciting and growing company, making a positive difference in others' daily lives, and collaborating with top professionals in the industry then consider joining our team!

Benefits:

• Competitive Salary
• 401(k) w/ Employer Match
• Health, Dental, & Vision Insurance
• Paid Time Off
• 10 Paid Holidays
• Referral Program
• Tuition Reimbursement
• Performance Incentives
• Safety Boot and Prescription Safety Glasses Reimbursement Programs
• Paid Job Training
• Career Advancement Opportunities
• Employer-Paid Basic Life & STD Insurance
• Optional LTD and Additional Supplemental Insurance Available

Position Summary:

At Kriete Truck Centers, it's not just about trucks. It's about people. Every unit that rolls into our shops represents a driver depending on us to get them back on the road safely. Whether it's a long-haul fleet delivering essential goods or an independent owner-operator trying to make it home, our technicians' skill and expertise are what keep them moving.

With over 70 years of trusted service, Kriete Truck Centers is a recognized industry leader. Our Outside Parts Sales Associates serve as brand ambassadors to commercial fleets, independent repair shops, municipalities, and more. They are responsible for growing our parts' business through strategic outreach, strong relationships, and value-driven solutions across a defined territory. This role requires a strong understanding of the medium- and heavy-duty truck market, along with the professionalism, integrity, and customer-first mindset that define Kriete Truck Centers.

Key Responsibilities:

• Customer Relationship Management
• Build and grow customer relationships through regular visits, phone calls, and ongoing support.
• Serve as the primary point of contact for parts needs and service inquiries within your territory.
• Identify customer pain points and offer tailored solutions through Kriete Truck Centers
• Maintain detailed customer records and profiles in our DMS Procede.
• Sales Growth & Business Development
• Develop new business opportunities through cold calling, networking, prospecting, and referrals.
• Promote OEM and aftermarket truck parts, preventative maintenance solutions, and service offerings.
• Execute strategic sales plans to meet or exceed sales targets.
• Track customer buying habits and vendor purchasing activity to regain lost business.
• Educate customers on current promotions, vendor programs, and available inventory.

Operational Execution:

• Submit any call reports, visit logs, timesheets, and expense reports in a timely and accurate manner.
• Coordinate with internal teams to ensure accurate order fulfillment and on-time deliveries.
• Assist with parts returns, warranty issues, and disputes as needed.
• Ensure pricing, credit, and delivery policies adhere to company standards.
• Follow all company safety protocols when visiting customer sites and operating company vehicles.
• Utilize various OEM programs to effectively locate the correct parts for our customers.
• Any additional duties as assigned by the department manager.

Qualifications & Skills:

• Basic knowledge of truck systems (diesel engines, driveline, air brake systems, suspension) preferred
• Strong customer service skills with proven sales ability and a customer-first mindset
• Proven ability to manage a territory and work independently with limited supervision.
• Excellent organizational, communication, and negotiation skills.
• Proficiency with Microsoft Office and DMS systems, with the ability to learn others if needed

Education & Work Experience:

• High school diploma or equivalent required.
• Minimum of 2 years' experience in medium- or heavy-duty truck parts, service, or equipment sales.
• Experience using customer relationship management tools or digital sales platforms is a plus.
• Valid driver's license and clean driving record required.

At Kriete Truck Centers, our commitment to customer satisfaction coupled with a strong workplace culture focused on excellence are the pillars of our success. Join a team where your contributions make a difference, and together, we will continue to raise the bar for excellence in our industry!

Kriete Truck Centers affords equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap, or veteran status.