Proposal Production, Print and Mail Coordinator

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum , working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

Take an active role as the Proposal Production, Print and Mail Coordinator., You start by working with an outside department in taking ownership and producing all Stop Loss requested printing and mailing of documents. Additionally, you will be responsible for all incoming and outgoing mail and all incoming and outgoing shipments for the Greensboro office. This is a high visibility role where you can make a difference in helping  UnitedHealthcare  generate revenue and maintaining market share. You will be working with a small team which handles the production of over 1200 binders a year and in the printing of several finalist sales presentations leading to sales.

This position is full-time (40 hours/week) Monday - Friday. Employees are required to work our normal business hours of 7:30 AM - 4:30 PM EST. It may be necessary, given the business need, to work occasionally overtime or weekends.

Office based role: 3803 N. Elm St. Greensboro, NC 27455.

Primary Responsibilities:

• Manages the production and distribution of all Stop Loss documents. You will be working with the Stop Loss group (attending some meetings and answering their questions) and monitoring incoming stop loss mailbox. You will be responsible for Printing and mailing of these documents and making sure they are added to our Workflow Tool to be accounted for and then closed out.
• Manage the Greensboro Mailroom which includes sorting all incoming mail and distributing it appropriately. This includes immediate distribution of all certified, legal, and Medicaid mail.
• Managing all incoming shipments of materials. Then notifying recipients of their Package deliveries.
• Assist Sr Leadership with Employee engagement program shipments
• Responsible for working and training with our print production team to learn how to use our Xerox Printers but also to get an understanding of our other responsibilities.
• Train and learn how to print and put Proposal Binders together. You will train to become a backup to our production staff.
• Support other functions under the guidelines of the Production Manager.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• 1+ years of Microsoft Teams experience 
• 1+ years of data entry OR related typing skills work
• 1+ year of experience working between various databases
• Basic level of proficiency with Microsoft Word (create and modify documents), Microsoft Excel (sort, filter, enter data, use basic formulas), and Microsoft Outlook (manage email and calendar)
• Ability to work any 8-hour shift between the hours of 7:30 AM - 4:30 PM EST from Monday - Friday including the flexibility to work occasional overtime based on business need

Soft Skills:

• Ability to manage multiple tasks and priorities
• Organize own work to ensure deadlines are met
• Good time management skills
• Ability to work independently and as an active team member 
• Print and mail experience preferred
• Inventive and creative in the use of computer-based tools 
• Self-starter; able to adapt to rapidly changing conditions; seeks ways to improve the process; demonstrates creativity; anticipates problems and seeks out alternative to solve problems before they become obstacles
• Develop strong relationships with internal customers that help to produce high quality work
• Focus on understanding the needs of the customers and managing to the customer's expectations
• Positions UnitedHealthcare's products and services in terms of the customer's viewpoint in the production of proposals and other sales support products
• Prior work experience in a team environment
• Strong proofreading skills and basic editing skills

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range   from $20 to $36 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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