Senior Product Designer

Senior Product Designer

San Francisco Bay Area, California, United States

We're building a new category of product: an AI-native platform that makes cloud operations dramatically more productive. Think of it as a "Claude Code moment" for infrastructure management — where every engineer, SRE, architect, and FinOps practitioner can triage issues faster, execute changes with confidence, and build institutional knowledge that doesn't disappear when people leave.

We're early, ambitious, and still in stealth. You'll be one of the first designers shaping how this product looks and feels.

The Role

As our Senior Product Designer, you'll own the end-to-end design of a complex, evidence-driven product where the stakes are high (production infrastructure) and the users are sophisticated (engineers and SREs). You won't have a manager telling you what to design — you'll be the person who figures that out, then builds it.

You'll work directly with the founders and engineering team, moving fast without losing craft.

What You'll Work On

• Designing for high-stakes workflows : Our users are making decisions about live infrastructure. You'll design interfaces where clarity, trust, and safety aren't nice-to-haves — they're the product.
• AI-native interaction models : We're building a product where AI and humans collaborate on complex tasks. You'll design the interaction patterns that make this feel natural, not scary — separating intent from execution, surfacing evidence, and keeping humans in control.
• A consistent object model : Our product has a deep, coherent object model (estates, findings, plans, runs, evidence). You'll translate this into a design system and screen set that feels unified and learnable across very different personas.
• Building the design foundation : There's no design system yet. You'll create it — components, patterns, guidelines — from scratch, in close collaboration with engineering.

What We're Looking For

• 6+ years of product design experience, with a strong portfolio of complex web application work — ideally enterprise software, developer tools, or infrastructure products.
• A systems thinker. You're comfortable holding a lot of state in your head: how a change on one screen ripples through five others, how a design decision today constrains the roadmap next year.
• Fluency in interaction design for multi-step, stateful workflows — not just how things look, but how they sequence, where users pause, what they need to trust before they act.
• Strong opinions about information density. Our users are power users. You know the difference between overwhelming and empowering.
• Hands-on with Figma and comfortable prototyping interactive flows, not just static mocks.
• Experience conducting user research and translating qualitative signals into design decisions.
• Ability to work autonomously in a small, fast-moving team. You don't need a brief to get started — you can go from a rough problem statement to a concrete proposal.

Bonus Points

• Experience designing for infrastructure, observability, or DevOps tooling.
• Familiarity with AI-assisted or agentic product patterns.
• Experience in establishing a design system from zero in a startup environment.
• A portfolio that includes evidence-heavy or audit-trail interfaces (compliance tools, financial platforms, etc.).

You thrive when the problem is genuinely hard. You care about the craft but aren't precious about it — you'll throw away a week of work if the user research says it's wrong. You've worked in high-trust, low-process environments before and know how to ship without sacrificing quality.