Technical Writer

Job Title

Duties will include:

• Consults with subject matter experts to establish technical specifications and to determine subject material to be developed for publication.
• Interviews personnel and reads journals and other materials to become familiar with product technologies and production methods.
• Observes production and developmental activities and other material to become familiar with product technologies and production methods.
• Organizes material and completes writing assignments according to standards regarding order, clarity, conciseness, style and terminology.
• Studies drawings, specifications, mockups, and product samples to integrate and delineate technology, operating procedure and production sequence.
• Edits, standardizes, or makes changes to prepared material.
• Selects photographs, drawings, sketches, diagrams and charts to illustrate written materials.
• Develops workflows as necessary to include in written material.
• Maintains records and files of work and revisions.
• Develops Microsoft SharePoint environment for storing documentation.

Experience, Knowledge, Skills, Abilities:

• Experience with document content standardization.
• Experience with report writing, SOPs, SLAs, Knowledge Articles
• Experience developing and supporting Microsoft SharePoint environments and MS Team environments.
• Experience developing workflows and system diagrams.
• Experience with governance development and documentation a plus.
• Experience with Open Data programs and software a plus.
• Experience with APIs, integrations, and system architecture a plus.
• Knowledge of English grammar and punctuation.
• Knowledge of methods of literary research.
• Knowledge of printing and production of technical materials.
• Skill in oral and written communication to include presentation skills.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Skill in business analysis.
• Skill in planning and organizing.
• Ability to interpret technical reports and specifications
• Ability to proofread or edit technical materials.
• Ability to organize materials into formats suitable for printing.
• Ability to maintain good working relationships with colleagues.