Customer Success Manager

Please note this office is located in Columbia, MD. We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you! Coverall offers everything you need to succeed: Commission incentive program (approximately $3-$5k annually) Industry leading training Work-life balance Fun office culture Top notch company paid benefits including medical, dental, vision, and matching 401k Career advancement opportunities - we love to promote from within! Paid holidays as well as paid personal/sick/vacation time. Annual Tropical Trip for Top Performers! Responsibilities: Ongoing communication to our existing customers, and documentation of calls New customer set-up Field and classroom training to our new and existing franchise base Providing quotes to customers for additional services Periodically loading equipment onto trucks Qualifications: Account management preferred but not required Exceptional written and verbal communication skills Strong training skills Exceptional problem solving and time management abilities Proficiency with Microsoft Office Suite and Outlook Must be able to lift 50-75 pounds Valid driver's license and reliable transportation EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. This position is currently accepting applications. #J-18808-Ljbffr