Maintenance Technician Trainer (Multifamily) - Las Vegas, NV

Job Description

Job Description

Property Maintenance Technician Trainer (Multifamily) - Las Vegas, Nevada

Travel: approximately 30% (California and Texas)

Role Overview

This position is ideal for a seasoned Maintenance Technician who is ready to transition from daily repair work into a leadership and training role. The Technical Maintenance Trainer supports both corporate learning initiatives and hands‑on field development. The role blends structured curriculum design with on‑site technical coaching across multiple regions.

The trainer will deliver classroom instruction, virtual training, and side‑by‑side technical sessions at apartment communities. This includes HVAC, plumbing, electrical, appliance repair, and make‑ready processes. The trainer will also create clear Standard Operating Procedures, mentor senior technicians, and support certification preparation for EPA Universal and CAMT.

This is a high‑impact role that strengthens service quality, improves response times, and builds confident, skilled maintenance teams.

Key Responsibilities

Training and Instruction

·        Teach hands‑on HVAC, plumbing, electrical, and appliance repair skills in alignment with industry standards and safety requirements.

·        Lead classroom, virtual, and on‑site technical training sessions to improve diagnostic accuracy and repair efficiency.

·        Deliver instruction in both English and Spanish to ensure full team alignment.

Curriculum and SOP Development

·        Translate complex technical manuals into clear Standard Operating Procedures and quick‑reference checklists for make‑ready and routine service requests.

·        Develop training materials, learning modules, and skill‑building exercises that support technician growth.

Certification Support

·        Prepare technicians for industry credentials and serve as an internal proctor for EPA Universal and CAMT certifications.

·        Track certification progress, renewal timelines, and compliance requirements.

Performance Coaching

·        Identify skill gaps across regional properties and provide targeted remediation to improve service response times and make‑ready efficiency.

·        Mentor senior maintenance supervisors and lead technicians through a train‑the‑trainer model.

Operational Alignment

·        Conduct needs assessments, set training goals, and establish success metrics.

·        Maintain strong working relationships with regional leaders and property teams.

·        Stay current on industry standards, regulatory requirements, and emerging maintenance technologies.

·        Complete administrative tasks related to learning and development.

Required Qualifications

·        Five or more years of expert‑level experience diagnosing and repairing 410A and R22 HVAC systems, electrical panels, and common appliances.

·        Ability to train others in HVAC, electrical, plumbing, and general maintenance operations.

·        EPA Type II or Universal certification.

·        High school diploma or equivalent.

Preferred Experience

·        Prior experience mentoring field crews or delivering adult trade instruction.

·        Industry certifications such as CAMT, CPO, or trade school credentials in HVAC or electrical.

·        Experience with property management platforms such as Entrata or Entrata Facilities App.

·        Associate degree or trade certification in a relevant field.

Competencies

·        Self‑motivated and energetic.

·        Highly organized and detail oriented.

·        Strong communication and interpersonal skills.

·        Ability to train in classroom, virtual, and 1:1 settings.

·        Ability to prioritize multiple tasks and work independently.

·        Professional presence and strong customer service orientation.

·        Bilingual in English and Spanish.

Maintenance and Professional Skills

·        Ability to make appropriate recommendations within scope of responsibility.

·        Knowledge of instructional design principles is a plus.

·        Ability to motivate and engage learners at varying skill levels.

·        Experience coordinating certification testing and tracking compliance.

Physical Requirements

·        Ability to stand for extended periods during training sessions.

·        Ability to walk properties, climb stairs, and navigate uneven terrain.

·        Ability to lift up to 50lbs occasionally.

·        Ability to use standard office equipment and present materials in person and virtually.

·        Ability to maintain focus and adjust vision for computer work and technical demonstrations.

Work Environment

·        Combination of home office, corporate office, and on‑site apartment community locations.

·        Moderate noise levels in office and field environments.

·        Exposure to outdoor weather conditions during property visits.

Travel Requirements

·        Approximately 30% travel to California and Texas.

·        Valid driver’s license, reliable transportation, and proof of insurance required.

·        Overnight travel may be required for training and business needs.