Attendant, Scale House

Administrative Assistant/Scale House Attendant

The Administrative Assistant/Scale House Attendant performs a variety of routine to complex clerical, secretarial and customer service duties. Additional responsibilities include assisting with the operation of the solid waste transfer station and recycle center.

Essential Duties and Responsibilities

1. Acts as primary department receptionist. Answers incoming calls and provides information and/or routs calls to appropriate officials. Explains standard department procedures to customers. Places outgoing calls.
2. Assist and operates in procurement of materials and supplies.
3. Act as dispatcher for the Solid Waste, Recycle and Street Department regarding customer inquiries or complaints.
4. Acts as cashier for the department. Collects deposits for dumpsters, takes payment from customers disposing of trash, electronics, and household hazardous waste. Keeps record of money collected and prepares daily tickets/receipts for Utility Department.
5. Acts as Scale House Attendant for the departments. Weighs vehicles in and out and keeps record of tonnage collected.
6. Acts as billing clerk for the department. Bills account customers monthly using Caselle software.
7. Type and edit a variety of correspondence, reports, memorandums, spreadsheets, graphs, and other materials requiring judgment and accuracy as to content and completeness.
8. Coordinate office operation of the department. Develop office forms and procedures.
9. Codes receipts and keeps spreadsheet of expenditures.
10. Coordinate travel plans, including all hotel registration reservations for staff.
11. Schedule appointments, calendar, and perform other administrative and diverse clerical duties.
12. Prepare monthly and quarterly material financial reports and maintain program statistics.
13. Writes staff reports to superintendents, writes letters and reports on recycling activities.
14. Other duties may be assigned as needed.

Supervisory Responsibilities

None required.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate degree (A.A.) or equivalent from two-year college or technical school; or twelve to eighteen months related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information and respond to questions in one-on-one and small group situations to customers, clients, other employees, and the public.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certifications, Licenses, Registrations

Must acquire an Arkansas Solid Waste Facility Operator License

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee is frequently required to sit and taste or smell. The employee is occasionally required to stand, walk, use hands to finger, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this position include close, distant and color vision, depth perception, peripheral vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the incumbent is exposed to outdoor weather conditions, extreme heat and cold and wet or humid conditions (non-weather related). The incumbent works in high precarious places, near moving mechanical parts, is at risk of electrical shock and/or vibration. The incumbent is exposed to fumes and airborne particles and toxic or caustic chemicals.

The noise level in the work environment is usually loud.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Safety sensitive position includes, but is not limited to, any job, assignment, rank, or title where any of the following apply:

Subject to drug and alcohol testing or restrictions promulgated by the U.S. Dept. of Transportation; involves carrying, repairing, transporting or keeping of firearms or ammunition; includes performing any medical or life-saving procedures, or responsibility for procuring, storing, transporting, dispensing or administering any drugs or medical supplies or equipment; involves working with confidential information, documents or material pertaining to criminal investigations; procuring, storing, transporting or otherwise working with hazardous or flammable materials, controlled substances, food or electricity; involves operating, repairing, maintaining or driving heavy equipment, machinery, aircraft, motorized watercraft or motor vehicles, or working in close proximity thereto; a momentary lapse of attention may result in grave and immediate danger to the public, self or fellow employees; requires engaging in any other activity in which the employee is responsible for his or her own or other people's safety.

Weather Essential position includes employees are declared to be all sworn police officers, all sworn firefighters, dispatchers, emergency road crew employees in the Street Department, and electrical personnel in the Electric Department.

Civility and Professionalism- The City of Siloam Springs is a team-based service organization. Maintenance of good internal morale is essential to the City's success. An employee is required to maintain professional and ethical behavior and act with integrity in all matters. The City of Siloam is committed to providing a work environment that is free from bullying, harassment, intimidation, abusive language, gossip, employees spreading discontent or exhibiting any behavior that is disruptive to the workplace and contrary to the City's mission.

Regular Attendance - Punctual and regular attendance is an essential responsibility of each employee at the City of Siloam Springs. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees also are expected to remain at work for their entire work schedule. Late arrival, early departure, or other absences from scheduled hours, that are not pre-approved or are excessive are disruptive and are to be avoided.

40 Hours per week