Router/Dispatcher
Home Delivery Logistics
Job Description
Job Description
The Routing / Dispatcher works with administrative staff to coordinate in home deliveries. This is a full time position located in Livermore, California. The Routing / Dispatcher is responsible for:
· Daily Routing
o Routing 18 to 25 Trucks in the San Francisco Greater Bay Area region
o Routing is done on Client’s Proprietary Software System
Dispatching
· Working with Customers:
o Communicating with customers in regards to deliveries and delivery issues
o Making calls and Answering incoming calls
· Working with Delivery Contractors:
o Trouble shooting delivery related issues
o Assisting with daily managing of Independent Contractors
o Assisting if trucks are having mechanical issues
o Confirming availability for teams for the following day and the week
· Working with the Client:
o Work with salespersons and store managers in regards to customers deliveries
o Work with warehouse management and staff
o Monitor emails throughout the day for delivery related requests or issues.
Availability
This position requires full time availability any day of the week.
The scheduled shift is 12pm -9 pmf or this Days are Friday thru Tuesday. Position is Evening/Closing Shift but this may change so being flexible is preferred.
Overtime work may be needed if a truck runs behind.
Company DescriptionHome Delivery Logistics, Inc. (HDL) is a leading home delivery management company specializing in the home delivery of large consumer products: furniture, mattresses and other items that require specialized handling.
Company Description
Home Delivery Logistics, Inc. (HDL) is a leading home delivery management company specializing in the home delivery of large consumer products: furniture, mattresses and other items that require specialized handling.
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