Junior System Administrator

Tech-savvy law firm in downtown Sarasota seeking a Junior System Administrator to support daily law firm operations. We are looking for a proactive problem-solver who enjoys high-level troubleshooting and wants to become part of a highly productive team. If you are a critical thinker who views IT as a tool for business success, we want to hear from you. Primary Responsibilities: Project Partnership: Partner with the IT Manager to test, evaluate, and deploy new technologies that align with the firm's long-term goals Innovation: Use API integrations or automations to increase firm-wide efficiency Documentation: Create documentation for processes and procedures on all IT-owned applications End-User Support: Provide software support to all members of the firm (Office 365, Salesforce, Adobe Acrobat, Slack, Zoom, MacOS, Etc.) Hardware Maintenance: Maintain and troubleshoot printers, scanners, video conferencing tools, MacBook Pro laptops, Etc. Strategic Improvement: Identify recurring ticket themes and propose systemic corrections Experience and Skills Required: Technical Background: 1-2 years of experience in an IT support, system administrator, or similar role Education: Bachelor's Degree or CompTIA A+ Certification Communication: Able to explain technical information to non-technical users Mindset: Critical thinking with a 'security first' approach to new integrations and data privacy Adaptability: Able to pivot quickly between daily support tasks and long-term project work in an evolving environment (SaaS, mobility, and video collaboration) Environment: Desire to work in a collaborative, fast-paced professional setting Advanced knowledge: Apple Ecosystem: MacOS and Jamf Pro (management/deployment) Saas & Cloud: Salesforce, Office 365, and helpdesk ticketing systems Networking & Security: Networking concepts and IT security best practices (including network security and firewall configuration) This is a full-time position with significant potential for growth. In person (Downtown Sarasota) with limited remote flexibility after 90 days. Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Flexible schedule Health insurance Paid time off Experience: MacOS: 1 year (Preferred) Ability to Commute: Sarasota, FL 34236 (Required) Work Location: In person #J-18808-Ljbffr Socket.dev