Employee Support / HR Manager

Job Description

Job Description

Strengthen People. Equip Leaders. Steward What Matters.

People are at the heart of everything we do. As our Employee Support Manager, you’ll help ensure the systems, processes, and conversations that support our team members reflect both operational excellence and genuine care.

This is an opportunity for an experienced HR professional who loves people, thinks strategically, and isn't afraid to step into complex situations. You'll partner closely with leaders, strengthen the employee experience, and help steward healthy, consistent people practices across the organization.

What You'll Do

• Design, steward, and continually improve Employee Support systems that equip leaders to effectively hire, develop, support, and transition team members.
• Serve as a trusted Employee Support expert, providing leaders with clear guidance on employment practices, policies, compliance, employee relations, and complex people situations.
• Equip leaders to confidently own people decisions for their teams by providing sound counsel, practical resources, and thoughtful education.
• Build scalable processes that simplify and create consistency across the employee lifecycle, from recruiting and onboarding to status changes, separations, worker’s compensation, and other critical people moments.
• Identify organizational trends, emerging risks, and opportunities for improvement, using data and insights to help leaders make informed decisions and strengthen the employee experience.
• Partner across the organization to ensure people systems remain accurate, accessible, compliant, and aligned with Betenbough’s mission and Kingdom values.
• Navigate sensitive and complex employee situations with exceptional judgment, integrity, and discernment, partnering with internal stakeholders and outside legal counsel when appropriate.
• Protect the trust, dignity, and confidentiality of every team member while balancing genuine care for people with the needs of the organization.

You'll Thrive Here If You...

Have a heart for people: You genuinely care about others and enjoy walking alongside people through challenges, growth, and celebration.

Lead relationally: You build trust, communicate with warmth and empathy, and can navigate difficult conversations without sacrificing relationships or accountability.

Look for ways to make things better: You enjoy developing people, strengthening teams, and improving systems and processes.

Lead with initiative and discernment: You recognize what needs attention, take ownership, and know when a situation requires wisdom, discretion, or action.

What You'll Bring

• HR experience and/or expertise required
• SHRM certification preferred
• Experience as an HR Manager, HR Generalist, HR Leader, or in a similar people-leadership role
• Strong judgment and discretion when handling confidential or sensitive employee matters
• Ability to balance relational care with organizational accountability and compliance
• Ability to coach and influence leaders across the organization
• A proactive approach to identifying opportunities and improving the team member experience

Hours & Schedule

• Full-time, salary/exempt
• Average 40 hours per week
• Monday–Friday, 8:00 AM–5:00 PM
• Office-based environment
• Minimal travel for company events and inter-region collaboration

Work Environment & Physical Requirements

• Ability to stand, sit, crouch, kneel, walk frequently, and reach above the head and below the waist
• Vision for near, mid-range, and far distances and hearing across low, medium, and high pitches
• Ability to lift 5–20 pounds
• Current and valid driver's license with the ability to be insured by company fleet insurance

The Impact You'll Make

This role has the opportunity to shape how our people experience Betenbough at some of the moments that matter most. You’ll strengthen the systems that support our team members, equip leaders to navigate people decisions with wisdom and confidence, and help create an employee experience where care, accountability, and operational excellence work together.

Your leadership will influence more than HR processes—you’ll help build healthier teams, stronger leaders, and a workplace where people are valued and supported well.

Ready to Make an Impact?

If you’re an experienced HR professional who loves people, leads with wisdom and discernment, and is energized by the opportunity to strengthen both leaders and organizations, we’d love to meet you.

Apply today and help us continue building a workplace where people and purpose thrive together.