Program Manager

IMPORTANT: Please send a resume and cover letter to View email address on click.appcast.io with “Programs Manager - Miami (North)” in the subject line. Applications submitted directly through LinkedIn or other third-party platforms will not be considered. Location: Miami, FL - School sites North of Flagler Street Organization: Guitars Over Guns Organization, Inc. (GOGO) Reports to: Programs Director, Miami Salary: $52,000 - $56,,000 annually, commensurate with experience Status: Full-Time, Exempt; Hybrid Guitars Over Guns Organization (GOGO) is a 501(c)(3) nonprofit that provides music education and mentorship by pairing students from vulnerable communities in Miami, Chicago, Los Angeles, and New York with professional musicians. Since 2008, we've positively impacted over 12,000 students across 43 schools and community sites. About the Role The Programs Manager provides operational leadership for assigned Guitars Over Guns programs, ensuring high-quality implementation, staff performance, and positive student outcomes across multiple school and community sites. Reporting to the Miami Programs Director, this role directly supervises Site Coordinators, partners with school and community stakeholders, allocates resources, resolves operational challenges, and exercises independent judgment in managing day-to-day program operations. The Programs Manager serves as the primary operational liaison for assigned sites while ensuring alignment with GOGO's mission, values, and strategic priorities. The Programs Manager oversees 4-6 program sites, directly supervises approximately 18 employees, and supports approximately 90 students. Key Responsibilities Program Leadership & Operations Lead the successful implementation, quality, and continuous improvement of assigned school and community-based programs while ensuring alignment with organizational standards and strategic priorities. Exercise independent judgment to establish operational priorities, allocate staffing and resources, resolve operational challenges, and adapt programming to meet site-specific needs. Evaluate program performance through site observations, data analysis, and outcome metrics, implementing process improvements and recommending operational enhancements that strengthen program quality, efficiency, and participant experience. Directly supervise, coach, and develop Site Coordinators. Assign work, establish performance expectations, and conduct regular performance evaluations. Recommend hiring, promotion, disciplinary, and other employment actions. Foster accountability, professional growth, and a collaborative team culture. School & Community Partnerships Serve as GOGO's primary representative with school administrators, In-School Coordinators, and community partners. Build collaborative relationships that support successful program implementation and student success. Program Quality & Student Success Observe programs, evaluate instructional quality, and coach Site Coordinators and mentors. Monitor program outcomes and implement improvement strategies. Coordinate performances, field trips, and special events with schools, families, and community partners. Data & Administrative Management Maintain accurate program records and prepare reports using organizational systems. Monitor participation, outcomes, budgets, and resource utilization to support organizational planning and compliance. Provide operational leadership for assigned summer programs, including staff supervision, logistics, and daily program implementation. Qualifications Required Passion for youth development, education, music, and community impact. Strong organizational, leadership, and project management skills. Demonstrated ability to supervise staff, manage multiple priorities, and solve complex operational challenges. Excellent communication and relationship-building skills. Ability to work independently while exercising sound judgment and decision-making. Strong technology skills with the ability to quickly learn new systems and software. Preferred Experience with Salesforce, Asana, or similar CRM and project management platforms. Compensation & Benefits Competitive salary commensurate with experience 401(k) with 3% employer match (eligible after 12 months of employment) Health insurance at no additional cost, with optional dental and vision benefits available at a cost Paid time off (PTO) structure, parental leave, bereavement leave, as well as approximately 18 federal & cultural paid holidays per year Hybrid in-person and remote workplace Employee Assistance Program Opportunities for professional growth and leadership development Work Requirements Availability to work evenings and occasional weekends based on program schedules and special events. Ability to travel independently throughout Miami-Dade County to multiple program sites. Successful completion of a Level II background screening through Miami-Dade County Public Schools. #J-18808-Ljbffr