Clinical Improvement Program Specialist - Clinical Value & Transformation

Clinical Improvement Program Specialist

The Clinical Improvement Program Specialist is accountable to advance the execution of organizational clinical strategic improvement through providing project leadership and closely partners with the Clinical Improvement Designer.

Essential Functions:

• Utilizes established Enterprise project management standards, processes, policies, methodologies and tools to manage timelines, resources, and budgets.
• Collaborates with other Clinical Improvement Team members and leaders to drive organization wide initiatives and improvement work with ownership of accountability and outcomes.
• Assists with data and KPI tracking and report outs to leadership to drive performance of improvement initiatives and reduce clinical variation and utilization.
• Contributes value to overarching efforts of OnPoint Program to improve equity, experience, quality, safety, and population health across all pillars through being able to provide project management support across these areas.
• Develops and maintains trusting relationships with key stakeholders to foster collaborative improvement efforts.

Competencies (Knowledge, Skills, and Abilities Required):

• Functions as an advocate, change agent while serving as a positive role model for encouraging others to embrace operational changes and transformation.
• Develops and fosters strong relationships with critical stakeholders including project team members, executive sponsors, and operational stakeholders.
• Provides clear and comprehensive communication of OnPoint Clinical Improvement and Transformation strategy.

Minimum Education and Experience Requirements:

Education:

B.S. in Business, relevant clinical field, Healthcare Administration, and/or Quality and Safety.

Minimum of 5 years of experience in project management is required.

AND

Experience:

• Proven ability to manage all stages of the Project Management life cycle
• Proven ability to work in teams with diverse backgrounds and experiences
• Superior interpersonal management skills and emotional intelligence
• Experience overseeing large, complex projects, in a dynamic healthcare environment and within other healthcare organizations
• Excellent communication and interpersonal skills with strong leadership and multitasking abilities
• Experience in managing information systems, clinical initiatives, and process improvement projects
• Comfortable working in complex matrixed environment

Minimum Certifications, Registration or License Requirements:

Required:

• PMP or CAPM certification (can currently be pursuing)

Preferred:

• Lean Six Sigma Green Belt or above, AND/OR
• Quality Improvement-related certification

Additional Information:

Advanced skills in Microsoft Office software, specifically excel, EMRs and business intelligence tools (eg. Qlik, Tableau, Power BI) are essential for this position along with outstanding organizational and communication skills and an overall commitment to best practices and procedures.

Work Shift:

Workday Day (United States of America)

Worker Sub Type:

Regular

Employee Entity:

Thomas Jefferson University

Primary Location Address:

1101 Market, Philadelphia, Pennsylvania, United States of America