Home Health Scheduler Team Coordinator

Position Overview

Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a


Home Health Scheduler Team Coordinator


to join our dynamic home health care team. You will play a key role in assisting in the day-to-day tasks of the office by supporting the clinical operations and management staff members.

Schedule: Monday - Friday in office normal business hours

Essential Job Functions:

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  Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
  
  



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  Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
  
  



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  Daily activities can include but are not limited to:
  
  
  
  
  
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    Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
    
    
  
  
  
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    Send patient instructions
    
    
  
  
  
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    Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
    
    
  
  
  
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    Manage office calls, correspondance and meetings
    
    
  
  
  
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    Monitor office supply levels
    
    
  
  
  
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    Provide customer support
    
    
  
  
  
  
  



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  Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
  
  



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  Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
  
  



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  Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
  
  



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  Comply with HIPAA and Data Privacy Practices and regulation
  
  

Aveanna Healthcare Offers:

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  401(k) with match
  
  



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  Health, Dental and Vision Benefits for employees at 30+ hours
  
  



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  Tuition Discounts and Reimbursement
  
  



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  PTO, Sick Time, and Paid Holidays
  
  

Requirements:

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  Proficient with Microsoft Suite
  
  



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  Customer service experience
  
  



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  Excellent written and verbal communication skills
  
  

Preferred:

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  Prior scheduling Home Health scheduling experience
  
  



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  Prior scheduling LTC experience
  
  

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  Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures