Medical Administrative Assistant

Job Description

Job Description

✨ Come Grow With Greenbrier Vision Center!

A rewarding career. A supportive team. A four-day workweek. An opportunity to make a difference!

Benefits begin after 90 days of employment, subject to applicable plan terms and eligibility requirements.

What You'll Do

As a Front Desk Receptionist/Administrative Assistant, you'll help keep our practice running smoothly while ensuring patients receive excellent service from the moment they walk through our doors.

Responsibilities include:

• Warmly greeting, checking in, and checking out patients.
• Answering incoming calls with a friendly, professional attitude.
• Scheduling, rescheduling, and canceling appointments.
• Scheduling follow-up visits and communicating appointment information.
• Assisting patients with questions, requests, and general information.
• Verifying and updating patient demographic and insurance information.
• Maintaining accurate patient records in our electronic medical record system.
• Collecting payments and assisting with insurance-related information.
• Helping patients with forms and paperwork.
• Contacting patients as needed.
• Assisting with contact lens and optical-related administrative tasks.
• Maintaining an organized, welcoming front desk.
• Working closely with doctors, technicians, opticians, and management.
• Helping keep the daily schedule running smoothly and assisting other areas of the office when needed.
• Protecting patient confidentiality and following HIPAA requirements.

No two days are exactly alike, so we're looking for someone who enjoys staying busy, communicating with people, and helping the team succeed!

Who We're Looking For

Medical or optometry office experience is REQUIRED. We are willing to train the right person on our office procedures and computer systems.

Our ideal candidate is:

• Friendly, outgoing, and genuinely enjoys working with people.
• ❤️ Warm, welcoming, and attentive to patients.
• ⏰ Dependable, punctual, and responsible.
• A positive team player with excellent communication and customer-service skills.
• Comfortable with typing, computers, and learning new technology.
• Organized, detail-oriented, and able to multitask in a busy environment.
• ☎️ Professional and courteous on the phone.
• Willing to learn, accept training and direction, and take initiative.
• Able to handle confidential patient information responsibly.

Compensation & Rewards

Starting pay is based on the listed hourly rate , with the opportunity to earn more based on your experience and qualifications. We welcome the opportunity to discuss competitive compensation and bonus opportunities during the interview process.

A positive attitude and willingness to learn are extremely important to us!

Our front desk team sets the tone for every patient's visit. We're looking for someone who greets patients with a warm smile, listens attentively, communicates clearly, and takes pride in making every patient feel comfortable, genuinely cared for and welcomed! If you enjoy helping people and creating a positive first impression, we'd love to have you join our team!

About Greenbrier Vision Center, Inc.

Greenbrier Vision Center is an established optometry practice in Charleston, West Virginia, dedicated to providing exceptional eye care in a welcoming, patient-focused environment.

We combine advanced technology, comprehensive eye care, specialty contact lens services, and quality eyewear with a personal touch. Our goal is to help every patient feel comfortable, valued, and confident in their care.

We believe exceptional patient care starts with an exceptional team! We take pride in our staff's professionalism, kindness, and friendly approach to every patient. We value teamwork, dependability, a positive attitude, and a willingness to learn.

At Greenbrier Vision Center, we strive to create a supportive workplace where team members can develop new skills, grow professionally, and make a meaningful difference in people's lives—all while being part of a team that truly cares.

Join Greenbrier Vision Center and be part of a team that helps our patients see clearly and feel cared for every day!

Company Description

About Greenbrier Vision Center, Inc.Greenbrier Vision Center is an established optometry practice in Charleston, West Virginia, dedicated to providing exceptional eye care in a welcoming, patient-focused environment.We combine advanced technology, comprehensive eye care, specialty contact lens services, and quality eyewear with a personal touch. Our goal is to help every patient feel comfortable, valued, and confident in their care.We believe exceptional patient care starts with an exceptional team! We take pride in our staff's professionalism, kindness, and friendly approach to every patient. We value teamwork, dependability, a positive attitude, and a willingness to learn.At Greenbrier Vision Center, we strive to create a supportive workplace where team members can develop new skills, grow professionally, and make a meaningful difference in people's lives—all while being part of a team that truly cares.Join Greenbrier Vision Center and be part of a team that helps our patients see clearly and feel cared for every day!