Case Initiation Specialist

Full Time

Location: Jefferson City, MO

Hours: Monday – Friday, 8:00 AM – 6:00 PM

Pay: $16.00/hr.

Benefits: Weekly pay via direct deposit, PTO, and health benefits

Join Our Team!

Are you detail-oriented, organized, and ready to make a difference in your community? We are currently hiring Case Initiation Specialists to help open and manage child support cases for the state of Missouri. This role is perfect for someone who enjoys working with data, helping families, and maintaining high standards of accuracy and professionalism.

What You’ll Do:

• Open and manage child support cases using information from applications
• Locate and assess possible parties and create cases that meet family needs
• Assist customers calling in regarding their applications
• Analyze and interpret data to determine appropriate next steps
• Maintain confidentiality and follow legal standards at all times
• Enter and verify accurate information in project systems and databases
• Follow standard operating procedures to ensure accuracy and completeness

Minimum Requirements:

• High School diploma or equivalent
• At least one year of experience in a clerical, data entry, or office assistance role
• Proficient with data entry (keyboard, mouse, 10-key pad)
• Experience with Microsoft Office programs

Why You’ll Love Working With Us:

• Make a real impact by supporting families in your community
• Weekly pay via direct deposit
• Paid time off (PTO) and health benefits
• Professional, supportive, and collaborative work environment

ChaseSource is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status. 

By applying for this position, you consent to receive calls, AI-generated calls, text messages, and emails from ChaseSource, its affiliates, and contracted partners regarding job opportunities and related updates. Message frequency may vary. Standard message and data rates may apply. Carriers are not responsible for delayed or undelivered messages. You can opt out at any time by replying STOP or get assistance by replying HELP. For more information, please review our privacy policy at https://chasesource.com/privacy-policy/.