Business Office Assistant

Job Summary Entry level Receptionist Position which is a great way to get into a clinical environment. Under the direction of the site designated leader, perform functions relating to business and office maintenance activities including but not limited to patient appointments, registration, billing functions, cash collection, and phone communication. Follow the guidelines according to established policies and procedures. Must demonstrate and provide good customer skills. Follow Corewell philosophy of Patient and Family Centered Care at all times. Essential Functions Good interpersonal and communication skills. Answer telephone and direct calls to the appropriate area/personnel. Use effective communicative skills tailored to specific age, culture, and developmental needs. Access computer or appointment stored information necessary to perform patient exam. Initialize required paperwork associated with each procedure, including patient verification and confirmation of physician’s orders. Generate exam request. Relay information to patients and family members according to HIPAA regulations. Schedule appointments and consult with physician’s/physician offices as needed. Manage film purging and transfer. Provide assistance and direct calls in a courteous and efficient manner. Prioritize work and manage concerns and situations of immediate importance. Enforce patient privacy and confidentiality. Monitor inventories related to the job and order accordingly. Demonstrate competence in computer applications. Maintain employee medical record correspondence per protocol in the proper record format. Pull and file medical records and interfile all correspondence and ancillary test results. Operate standard office equipment such as Microsoft Office systems, calculators, photocopiers, dictation equipment, and fax machines. Qualifications - Required High School Diploma or equivalent. Strong communication skills. Multi-task oriented and sensitive to others. Ability to prioritize and self-motivate while handling stressful situations. Ability to manage many details in a fast‑paced environment while providing excellent customer service according to Corewell standards. Qualifications - Preferred 1‑year experience in a clinical office setting. Basic computer skills. Benefits Comprehensive benefits package to meet your financial, health, and work/life balance goals. On‑demand pay program powered by Payactiv. Discounts directory with deals on restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance. Traditional and Roth retirement options with service contribution and match savings. Eligibility for benefits is determined by employment type and status. Location & Employment Primary Location: SITE - Parkside Medical Association – 25 S Washington, Oxford. Department: Primary Care Parkside - Medical Group East WB Mkt. Employment Type: Full time. Shift: Day. Weekly Scheduled Hours: 40. Variable Days Worked: Monday to Friday. Weekend Frequency: N/A. EEO & Other Policies Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. We require a drug‑free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on‑site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. #J-18808-Ljbffr