Branch Manager

Lend Nation is currently seeking an energetic, positive, customer service driven individual to join our team as a Branch Manager. If you have management experience and collections experience in customer service, banking, collections, or retail industries – we want to talk to you! This position will work at Branch 4116 located at 1414 2nd Ave NW Cullman, AL 35055. Responsibilities Conducting customer transactions while ensuring exceptional customer service is provided at all times Supervising, coaching and training branch employees Managing and controlling cash flow, auditing, balancing, and banking efforts Maintaining branch safety and security standards Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution Monitoring and reporting branch financial performance and meeting all branch operating and profitability goals and objectives Leading collection efforts on past‑due loans Ensuring loans are in compliance with company and federal, state, and local laws Qualifications Excellent customer service and time management skills Excellent written and verbal communication skills A minimum of 2 years of experience in a management role Ability to train, coach, and develop employees Experience in customer service, banking, cash handling, or collections preferred Safe, secure, reliable transportation and a valid driver’s license Predictable and reliable attendance is an essential requirement of the position Ability to work with minimal supervision Minimum age of 18 years Proof of eligibility to legally work in the United States Bilingual language skills are a plus Benefits 401(k) Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance QCHI / LendNation / Title Cash is an Equal Opportunity Employer #J-18808-Ljbffr