Senior Manager, People Services - Hybrid Remote(OR/WA only)

Overview

The People & Culture organization at Legacy is about prioritizing our people so that we can prioritize our patients. We are transforming a traditional human resources function into a team of professionals who develop creative solutions to attract, develop and retain diverse, high performing talent. Within the People & Culture team, we are building a spirit of curiosity, experimenting with innovative approaches and challenging past practices to ensure we aren’t just responding to today’s workforce challenges, but can predict them. This is a pivotal moment in the healthcare industry, and Legacy’s People & Culture team sees this as an opportunity to reimagine what it means to work in one of the world’s most complex yet rewarding industries. For us it’s about building a legacy where our people can do their best and be their best.

At Legacy, we strive to offer the best possible services to our patients and our employees. As a Senior Manager of People Services, you will help to maintain this high level of service through your outstanding interpersonal and problem-solving skills and your ability to organize a variety of department activities. We invite you to consider this opportunity to support the Legacy mission of making life better for others.

This is a hybrid role that requires occasional meetings at a variety of Legacy locations across the Portland Metro area. On days that onsite activity is not required, individuals in this role may work from remotely. 

All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new employee orientation.

Another important thing about Legacy: We strive to be a diverse, culturally responsive, anti-racist organization. Diversity, equity and inclusion is a priority at Legacy — it shapes how we work, interact with one another and see the world. This is a commitment you must share too. If you want to make a real difference in the lives of people, communities and our beloved Pacific Northwest region, please take a look - we invite you to apply and consider joining our team, our organization and our mission.

As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services - we have six hospitals, one of which includes a center solely dedicated to children’s care, Randall Children’s Hospital at Legacy Emanuel. We run more than 70 primary care, specialty and urgent care clinics, employ nearly 3,000 doctors and providers and more than 13,000 employees. We also operate labs and a research center. Our major partnerships include those with PacificSource Health Plans and the Unity Center for Behavioral Health, a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners.

Responsibilities

Leadership responsibility for the teams administering and coordinating the delivery of Human Resources services provided by the HR Answer Center (HRAC), employee relations, and labor relations. This role includes the opportunity to advance employee and labor relations in service of creating an engaging and inclusive environment that attracts and retains the best talent. Therefore, this leader must be able and excited to leverage current best practices within these functions and also identify and implement strategies for improving people services across the answer center, employee relations and labor relations.

Qualifications

Education:

• Bachelor’s degree in human resources, business administration, or related field or equivalent applicable experience.
• Master’s degree preferred.

Experience:

• Eight years of diverse and progressively more responsible human resources experience at a senior practitioner or management level, preferably in a healthcare environment.
• Proven change leader who has experience engaging others in improvement efforts.
• Knowledge of lean or similar process improvement methodologies preferred.
• Eight years of experience overseeing employee relations and labor relations matters, specifically drafting policies and procedures, conducting and overseeing investigations, developing and implementing investigative plans, responding to and resolving grievances, and labor contract bargaining and negotiating within the context of employment laws and regulations.
• Experience implementing and integrating DEI principles and practices into trainings, programs, and strategic that support the workforce.

Skills:

• Ability to think strategically with proven, strong ability to execute and implement a plan within the context of employee relations and labor relations.
• The ability to analyze systems and situations and make recommendations to effectively resolve issues and concerns in a fair and impartial manner in alignment with industry best practices, standards, practices, policies and procedures, and applicable federal, state, and local laws and regulations.
• Excellent communication skills.
• Demonstrated ability to effectively manage people and resources and provide support to staff and customers.
• This leader will have direct oversight and interface with staff members possessing a variety of experience and tenure within human resources and must be able to build strong teams, calibrate workload appropriately and prioritize work in the context of organizational priorities and customer demand.

LEADING AT LEGACY

Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.

Pay Range

Our Commitment to Health and Equal Opportunity

Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.

If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply—even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.

Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

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