Trademark Operations Manager, hybrid, multiple locations, 4 yr degree

Job Description

Job Description

Trademark Operations Manager

Hybrid | Multiple U.S. Office Locations to include Washington, DC, Silicon Valley, New York, Boston, San Francisco, Seattle and Santa Monica
Full-Time

A leading law firm is seeking an experienced  Trademark Operations Manager to provide leadership and operational oversight for its Trademark practice. This is an excellent opportunity for a seasoned trademark professional with strong people-management experience and comprehensive knowledge of U.S. and foreign trademark prosecution.

The Trademark Operations Manager will lead trademark paralegals and administrative support professionals, oversee workflow and productivity, develop and improve processes, and partner closely with attorneys and practice leadership to ensure exceptional service and operational efficiency.

Candidates must have a minimum of 6 years of trademark prosecution experience, including at least 3–4 years in a leadership or management capacity.

Key Responsibilities

• Lead and manage Trademark Paralegals, including performance management, workload planning, productivity, and team development.
• Monitor billable targets, staffing needs, workload distribution, and productivity metrics.
• Oversee onboarding, training, coaching, and professional development of trademark support professionals.
• Manage trademark transfer and administrative support functions, including transfer-in and transfer-out processes.
• Oversee and improve trademark prosecution workflows to ensure matters are handled accurately, efficiently, and consistently.
• Develop and maintain trademark procedures, manuals, forms, workflow documentation, and internal resources.
• Identify operational bottlenecks and implement process improvements.
• Serve as a liaison among trademark attorneys, paralegals, practice leadership, and administrative teams.
• Monitor developments in trademark law, USPTO procedures, and relevant rules and implement necessary workflow and procedural changes.
• Provide training and communicate procedural updates to the team.
• Support staffing, capacity planning, and continued growth of the Trademark practice.
• Lead implementation of new technology, tools, processes, and organizational initiatives.
• Foster a collaborative, accountable, and high-performing team environment.
• Travel approximately quarterly to U.S. offices where Trademark team members are located.

Qualifications

• Minimum 6 years of experience in trademark prosecution operations .
• At least 3–4 years of leadership, supervisory, or management experience .
• Comprehensive knowledge of U.S. and foreign trademark prosecution procedures.
• Strong understanding of USPTO rules, trademark workflows, docketing, and practice operations.
• Experience with trademark docketing and practice-management systems preferred.
• Demonstrated experience managing, coaching, and developing professional staff.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage competing priorities, deadlines, and workloads across a busy trademark practice.
• Interest in technology, AI, and innovative tools that can improve legal-service delivery and operational efficiency.
• High degree of professionalism and discretion when handling confidential information.
• Bachelor's degree required.

Work Arrangement

This position may be based in multiple U.S. office locations and offers a  hybrid work arrangement . In-office expectations will vary based on business needs and the requirements of the practice.

This is an outstanding opportunity for an experienced trademark professional who enjoys leading people, improving processes, and playing a key role in the operations and continued growth of a sophisticated Trademark practice.

Bonnie Jones Associates, L.L.C. is your source for finding and filling permanent financial, accounting, administrative, legal, executive assistant, accounting and HR positions. Our professional staff matches the right candidate with the right employer and we take a lot of pride in that responsibility. Bonnie Jones Associates, L.L.C. has over eighty years of combined recruiting experience.

Our commitment to you is that we will work very hard to find you the right match. Our hope is that you will be very happy that you have chosen to work with us and that you feel we have done a good job for you. Please browse our web site, and contact us so that we can make a happy match for you!

Company Description

Bonnie Jones Associates, L.L.C. is your source for finding and filling permanent financial, accounting, administrative, legal, executive assistant, accounting and HR positions. Our professional staff matches the right candidate with the right employer and we take a lot of pride in that responsibility. Bonnie Jones Associates, L.L.C. has over eighty years of combined recruiting experience. \r\n\r\nOur commitment to you is that we will work very hard to find you the right match. Our hope is that you will be very happy that you have chosen to work with us and that you feel we have done a good job for you. Please browse our web site, and contact us so that we can make a happy match for you!