Regional Quality Auditor

Job Summary:

This role requires strong analytical skills, the ability to translate processes into measurable audit criteria, and effective communication with managers, supervisors, and other auditors across company regions. Success in this position depends on working cross-functionally and taking a proactive approach to building a culture of procedural compliance, continuous improvement, and operational excellence.

Essential Functions/Duties:

• Assist in maintaining the audit program schedule for assigned Plastic Express locations, with emphasis on process-based auditing.
• Work with the Lead Quality Auditor and Quality Director to review processes, procedures, work instructions, and training aids to ensure audits are aligned with and support effective operations and best practices.
• Support the development of audit checklists, questions, tools, and scoring methodologies for clarity, consistency, and effectiveness.
• Coordinate and participate in external audits of bulk trucking terminals, rail terminals, and warehouses in assigned region(s).
• Document audit findings, prepare detailed reports, and provide results to the Quality Director for review and follow-up.
• Track audit findings through resolution by coordinating with site management.
• Collaborate with the Training Department to use audit outcomes to inform training programs for managers, supervisors, and employees.
• Provide support to site managers as needed in preparing for customer, ISO, and various regulatory audits. Provide assistance during the audit process, to include site visit, if directed by the Quality Director.
• Partner with site leadership to verify adherence to Good Manufacturing Practices (GMPs), Operation Clean Sweep Blue, and other quality/environmental programs.
• Under the guidance of the Quality Director, analyze audit data to identify trends, risks, and opportunities for deliberate and systematic improvement.
• Ensure audit results are incorporated into Management Review inputs, supporting the Quality Director in continuous improvement initiatives.
• Perform other duties as assigned to support Quality’s mission.

Qualifications:  
Required Education and Experience

• Bachelor’s degree in Quality Management, Business Administration, Supply Chain, or related field; or equivalent combination of education and experience.
• Minimum of 3–5 years of auditing experience in quality management, logistics, warehousing, or transportation.
• Familiarity with ISO 9001:2015 standards and process-based auditing.

Preferred Education and Experience

• Experience in auditing bulk trucking, rail, and/or warehouse operations.
• Previous supervisory or lead auditor experience.

Physical Demands: These tasks include, but are not limited to:

• Ability to sit, walk, and stand for long periods during audits.
• Ability to lift up to 55 lbs. as needed during warehouse, rail, or trucking audits.
• Comfortable working both indoors and outdoors in varied conditions.

Licenses/Certificates:

• Must possess ISO 9001:2015 Lead Auditor certification (or willing to obtain within first 6 months).

Skills:  

• Leadership & Team Management – Able to lead, mentor, and coordinate auditing team members across multiple regions; fosters accountability, collaboration, and continuous improvement.
• Training & Coaching – Skilled in teaching managers, supervisors, and coordinators on company policies, procedures, and best practices; able to translate audit findings into effective, practical training, and operational improvement.
• Process Auditing Expertise – Strong knowledge of process-based auditing with the ability to evaluate compliance, identify gaps, and verify corrective actions.
• Communication – Exceptional verbal and written communication skills; able to clearly explain complex requirements, write professional audit reports, and present actionable findings and recommendations to site leadership and customers as applicable.
• Customer & Stakeholder Engagement – Experienced in supporting and participating in customer audits as necessary; able to provide enterprise level policy and procedures and how it translates into daily operations.
• Policy & Procedure Development – Proficient in reviewing, revising, and improving policies and procedures to ensure alignment with company standards, ISO requirements, and industry best practices.
• Analytical & Problem-Solving – Strong ability to analyze audit data, identify root causes, and recommend corrective/preventive actions that are practical and sustainable.
• Adaptability & Organization – Highly organized, able to manage multiple audits and training initiatives concurrently, while adapting quickly to operational changes and/or new requirements.

Additional Job Details:
Work Environment:  

• Must be able to operate in an office environment, and perform audits in warehouses, trucking terminals, and rail yards.

Position Type/Expected Hours of Work:  

• This is a full-time position. Work week is typically Monday to Friday 8:00 am – 5:00 pm
• Must be able to work/travel additional hours as needed, including nights, weekends, and holidays.

Travel:  

• Must be willing and able to travel frequently within the United States in order to conduct audits, inspections, and site visits, as well as to attend relevant conferences, workshops, and training.
• Travel requirements may be extensive — up to 20+ weeks per year — depending on business needs and audit schedules.

Duties and responsibilities may be added, deleted and/or changed at any time at the discretion of management.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In line with Plastic Express’ Environmental Promise, the hired individual is expected to enthusiastically support all facets of Operation Clean Sweep; specifically, making a conscious effort to prevent pellet, flake and powder loss into the environment and ensure any spills are swiftly and effectively cleaned up.