Patient Accounts Representative - Financial Counselor

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Summary Discuss with the patient, while still hospitalized, and/or family member, questions regarding their insurance coverage or lack of coverage. Assist in the verification process. Make financial arrangements and provide financial assistance when necessary. Work closely with various other departments. Requirements High School graduate or equivalent. Excellent customer service skills. Must be a team player. Must have basic computer knowledge and ability to type. Previous telephone customer service experience required. Meditech and Cerner systems experience preferred. Must be able to multi-task & perform effectively & efficiently in a fast-paced & high-volume environment. Needs to have a good understanding of medical insurance. Minimum of 1-year previous hospital or medical office medical insurance experience. Bi-lingual (Spanish) a plus. Work Shift Details Days - First Shift, Day shift Full-time Department PATIENT ACCOUNTS Benefits for You Medical, Dental and Vision plans Life Insurance Flexible Spending Account Other voluntary benefit plans PTO and Sick time 401(k) plan with a match Wellness program Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $17.99 - $22.48 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. #J-18808-Ljbffr 01 Silver Cross Hospital and Medical Centers