Automotive Sales Consultant - Hyundai Wake Forest
Johnson Automotive
Job Description
Job Description
A Brand-New Johnson Hyundai of Wake Forest!
Grow your career while we grow our dealership.
Johnson Hyundai of Wake Forest is entering an exciting new chapter. S oon, our team will move into a brand-new dealership just down the road from our current location - a new facility built to support the continued growth of our business and the customers we serve.
As we prepare for the move, we're growing our team and looking for motivated, personable Automotive Sales Consultants who want to be part of what's next.
You don't have to come from the automotive industry to be successful here. Some of the qualities that make an exceptional Sales Consultant - hospitality, communication, curiosity, relationship building, follow-through, and a genuine desire to help people - translate from many different careers.
If you're driven by goals, enjoy connecting with people, and want a career where your effort and performance can directly influence your success, this is a great time to join Johnson Hyundai of Wake Forest.
What You'll DoAs a Sales Consultant, you'll guide guests through one of their most significant purchasing decisions, from the first conversation through vehicle delivery and beyond.
You'll take the time to understand what each guest actually needs, help them explore their options, become a knowledgeable resource on our vehicles, and create an experience that earns their trust and their future business.
Responsibilities include:
- Welcome guests and create a professional, comfortable, and engaging sales experience.
- Ask thoughtful questions to understand each guest's transportation needs, preferences, lifestyle, and budget.
- Help guests select new and pre-owned vehicles that fit their individual needs.
- Present and demonstrate vehicle features, technology, safety systems, and ownership benefits.
- Conduct professional and informative test drives.
- Assist guests in evaluating purchase, lease, and trade-in options.
- Prepare and present pricing proposals in accordance with dealership guidelines.
- Partner with Sales Management and Finance to help customers move smoothly through the purchase process.
- Maintain accurate and timely customer information and activity in the dealership's CRM system.
- Respond to leads and maintain consistent follow-up with prospective and existing customers by phone, email, text, and other approved channels.
- Develop repeat and referral business by building relationships that extend beyond the initial sale.
- Maintain strong knowledge of Hyundai vehicles, new and pre-owned inventory, manufacturer programs, available options, warranties, and competitive products.
- Complete required manufacturer certifications and dealership training.
- Coordinate and conduct professional vehicle deliveries, ensuring guests understand vehicle features, technology, maintenance needs, and available ownership resources.
- Introduce customers to our Service team and help establish the relationship that will support them throughout their ownership experience.
- Follow up after delivery to ensure satisfaction and continue building the customer relationship.
We're looking for people who are motivated, coachable, relationship-oriented, and comfortable being accountable for their own results.
Successful candidates should bring:
- Strong interpersonal and relationship-building skills.
- Excellent verbal and written communication.
- The ability to listen, ask good questions, and establish trust.
- A positive, professional, and customer-focused approach.
- Strong organizational and follow-up skills.
- The ability to manage multiple customers, leads, appointments, and priorities.
- Comfort using technology and the ability to learn dealership CRM and sales systems.
- The ability to work independently while contributing to a team environment.
- A strong work ethic and willingness to consistently prospect, follow up, and develop new business.
- A willingness to learn the product and complete required Hyundai and dealership training.
- A valid driver's license and driving record acceptable under company standards.
- Flexibility to work a retail automotive schedule, including evenings and weekends as required.
Previous automotive sales experience is welcome, but it isn't the only path to success here. Experience in hospitality, retail sales, customer service, relationship-based sales, or another performance-driven environment can translate extremely well into automotive sales.
What Success Looks LikeSuccessful Automotive Sales Consultants understand that the work behind the sale matters just as much as the sale itself.
Our Sales Consultants are expected to build and manage their business through:
- Consistent customer follow-up and lead management.
- Appointment generation and prospecting activity.
- Accurate and timely CRM use.
- Strong product knowledge and continued training.
- Exceptional customer satisfaction.
- Repeat and referral business.
- Consistent sales performance.
- Professionalism, teamwork, and reliable attendance.
There's something special about joining a team while it's building toward its next chapter.
Our brand-new Johnson Hyundai of Wake Forest dealership is coming soon, just down the road from our current store. The new facility represents an investment in the future of this dealership, our customers, and the team that will serve them.
For a Sales Consultant joining us now, it's an opportunity to become established with the team, learn our products and processes, begin developing customer relationships, and be part of the dealership as we make the transition into our new home.
You'll represent a modern and evolving automotive brand while developing the sales, product, technology, and relationship-building skills that can support a long-term career.
As part of Johnson Automotive , you'll also join an established automotive organization that values performance, professionalism, teamwork, and continued development.
A Career Where Your Effort MattersAutomotive sales can offer significant earning potential for people who are willing to learn, consistently follow the sales process, develop relationships, and build their own book of business.
There are no shortcuts to becoming a successful Sales Consultant, but for someone who enjoys people, welcomes accountability, and is motivated by goals, it can be an incredibly rewarding career.
Bring the personality, work ethic, and drive. We'll give you the opportunity to build something with them, and the chance to be part of something new.
Full-Time Benefits- Paid Holidays
- Paid Time Off
- 401(k) with Company Match
- Employee Referral Program
- Employee Discounts
Benefits following 60 days of employment include:
- Medical, Dental, and Vision Insurance
- Employer-Paid and Voluntary Life Insurance
- Short-Term and Long-Term Disability
- Accident, Critical Illness, and Hospital Insurance
- Healthcare and Dependent Care Savings Accounts
- Employee Assistance Program
- Pet Insurance, Will Preparation Services, and Travel Assistance
Join us now and be part of what's coming next at Johnson Hyundai of Wake Forest. Apply today and start a conversation with our team.
Johnson Hyundai of Wake Forest and Johnson Automotive participate in E-Verify and are Equal Opportunity Employers. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.
Safety Matters: All employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and Motor Vehicle Report.
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