Full Time Customer Service Associate

Customer Service Associate Looking for a great first job or a place to grow your customer service skills? As a Customer Service Associate at Zamzow's, you'll help create a friendly, helpful shopping experience for every customer who walks through the door. You don't need to know everything on day onewe'll teach you! What matters most is a positive attitude, a willingness to learn, and a desire to help customers succeed. You'll greet customers, answer questions, recommend products, and help keep the store running smoothly. What You'll Be Doing Greet every customer and make them feel welcome Answer questions and help customers find the right products Learn about our products, sales, and promotions (we'll train you!) Use the cash register and process payments like cash, cards, and coupons Suggest helpful add-on items when appropriate Help customers with carry-outs Answer phone calls and assist with basic questions Keep the store clean, organized, and stocked Help receive and put away new merchandise Follow company policies and ask questions when you're unsure Jump in to help with other tasks as needed What We're Looking For A friendly, positive attitude and willingness to help others Comfort talking with customers and coworkers A desire to learn about products and customer service Dependability and teamwork Basic problem-solving skills (and knowing when to ask for help!) Education & Experience Previous retail or customer service experience is helpful, but not required Work Environment & Schedule Work takes place both indoors and outdoors, depending on store needs Employees should be comfortable working in all weather conditions, including heat, cold, rain, or snow Retail setting includes plants, soil, and occasional live animals Active role that involves standing, walking, bending, and lifting (items may weigh over 50 lbs) Flexible schedule that may include evenings and weekends No travel required