Senior Administrative Specialist

Senior Administrative SpecialistAs a CBRE Senior Administrative Specialist, you will provide administrative support to multiple departments and managers. You'll answer, screen and forward telephone calls, greet customers and resolve complex customer complaints. This job is part of the Administrative Services job function. They are responsible for providing administrative support to areas of the business including operations, teams, job functions and senior management.Perform administrative duties including conducting research, updating databases, and preparing collateral materials for mass mailings.Answer and route calls to appropriate personnel or voicemail. Respond to difficult inquiries and provide information about the organization. Maintain confidentiality of all calls and information.Issue visitor's passes, validate parking and maintain guest logs. Escort visitors to designated location.Type, format, and produce documents such as proposals, presentations, correspondence, and standard reports.Establish and maintain record keeping and filing systems.Train and instruct new or relief personnel in the receptionist duties and procedures.Schedule appointments and meetings, confirm travel or conference arrangements and maintain business contact databases.Complete expense reports and handle reconciliation of receipts.Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.Evaluate and select solutions from established options.Impact team through the quality of the services or information provided.Follow standardized procedures and practices and receive regular but moderate supervision and guidance.To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.High School Diploma or GED with 2-3 years of job-related experience.An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems, required.Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.Ability to explain detailed and complicated information within the team in a clear and concise manner.Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.Strong organizational skills with a robust inquisitive mindset.General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups.When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world's largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development).CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).