Epic MyChart Analyst

Our customer is looking for a certified MyChart Analyst to assist with their Guided Scheduling initiative.


Day to Day they will be responsible for:
Build and configure MyChart scheduling workflows and decision logic
Validate end-to-end scheduling scenarios (patient input correct provider match)
Test and troubleshoot system behavior to ensure accuracy
Partner with stakeholders to refine questionnaires and scheduling pathways
Identify and resolve gaps in scheduling logic or patient experience
Support ongoing enhancements and optimizations

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Required Skills & Experience

Epic MyChart Certification (required)
Hands-on experience with:
- Online Scheduling / Patient Self-Scheduling
- Open Scheduling & Direct Scheduling
- Decision Trees and/or Questionnaire build

Strong experience with workflow validation and testing (ensuring configurations behave correctly)
Experience working with Patient Access / scheduling workflows


Nice to Have Skills & Experience

Epic Cadence Certification or strong Cadence workflow knowledge
Experience supporting Guided Scheduling initiatives or scheduling optimization efforts
Experience with referral-to-scheduling workflows


Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.