Field Service Technician

Field Service TechnicianSign-on bonuses of up to $10,000 for well-qualified individualsAs a Field Service Technician, you will diagnose, repair, overhaul, and maintain a wide range of heavy construction equipment and heavy-duty trucks in the field. This role supports both Construction Equipment (CE) and on-highway truck customers, extending dealership service capabilities directly to customer locations.Equipment serviced includes excavators, loaders, dozers, compactors, and other heavy construction equipment, as well as heavy-duty diesel trucks and related systems.This position requires strong technical expertise across diesel engines, hydraulics, electrical systems, emissions systems, and advanced onboard diagnostics. The Field Service Technician operates independently while delivering high-quality repairs, minimizing downtime, and providing exceptional customer service.What We OfferHands-on support and mentorship from master-level techniciansFully equipped state-of-the-art service trucks, tools, and diagnostic technologyExperienced leadership with deep expertise in both truck and construction equipmentStrong safety culture with ongoing training and supportContinuous Volvo factory training (Truck & CE platforms)Competitive wages, benefits, and hiring bonusesRelocation assistance for qualified candidatesKey ResponsibilitiesField Service & RepairReceive and respond to repair orders from Dispatch or Service Advisors.Diagnose and repair issues on construction equipment and heavy-duty trucks in the field.Perform work efficiently and accurately in accordance with dealership and OEM standards.Conduct preventative maintenance, inspections, and field repairs to minimize customer downtime.Advanced Diagnostics & Technical WorkUtilize diagnostic software, OEM tools, and precision instruments to troubleshoot complex issues.Service and repair: Diesel engines and powertrain systemsHydraulic and pneumatic systems (primarily CE equipment)Electrical and electronic control systemsEmissions and aftertreatment systems (DEF/DPF)Fuel, cooling, exhaust, and lubrication systemsPerform major repairs including engine overhauls, drivetrain service, and system replacements across both equipment and truck platforms.Equipment & Vehicle TestingTest repaired equipment and trucks to ensure proper performance and reliability.Perform operational checks, road tests, and functional testing as required.Ensure all work meets safety and quality standards prior to returning units to service.Customer Interaction & Field SupportCommunicate clearly with Service Advisors and customers regarding diagnostics, repair scope, and progress.Deliver professional, customer-focused service at job sites and roadside locations.Provide recommendations to customers on maintenance and repair needs.Parts, Documentation & CoordinationCoordinate with the Parts Department to ensure timely availability of required components.Accurately complete service reports, repair orders, and required documentation.Maintain compliance with dealership, OEM, and customer reporting standards.Safety & ComplianceFollow all company safety policies and procedures; maintain a safe work environment in field conditions.Comply with federal, state, and local regulations, including hazardous material handling and disposal.Maintain service truck, tools, and equipment in clean and safe working condition.Continuous Learning & DevelopmentParticipate in ongoing OEM (Volvo Truck & CE) training programs.Stay current with technical bulletins, system updates, and emerging diagnostic technologies.Required QualificationsEducationTwo-year technical degree in Diesel, Heavy Equipment, or related field (or equivalent experience)ExperienceMinimum of 2–3 years of relevant diesel repair experience requiredExperience in heavy-duty trucks, construction equipment, or both strongly preferred5–7+ years of experience highly preferredKnowledge, Skills, and AbilitiesStrong troubleshooting and diagnostic ability across multiple equipment platformsWorking knowledge of: Diesel engines and aftertreatment systemsHydraulics (construction equipment focus)Electrical and electronic systemsDrivetrain and transmission systemsAbility to work independently in field environments with minimal supervisionStrong customer service and communication skillsHigh attention to detail and accuracyProficiency with diagnostic software and computer systemsAbility to perform in fast-paced, high-demand environmentsProfessional demeanor with customersLicensing & RequirementsValid driver's license with clean driving record requiredAbility to obtain CDL Class B and Health CardAbility to work on-call and flexible hours as neededWork Environment & Physical RequirementsField-based role supporting construction sites, fleets, and roadside service callsExposure to outdoor conditions, shop environments, and job sitesFrequent standing, walking, bending, and liftingRegular use of tools, diagnostic equipment, and service vehiclesAbout UsJoin Nuss Truck & Equipment—recognized as the 2017 American Truck Dealer of the Year—and take advantage of top-tier wages, matched vacation time, a generous hiring bonus, and the security of a premium benefits package. As one of the Midwest's largest providers of both on-highway and vocational trucks, along with world-class Volvo Construction Equipment—including paving products and services—Nuss proudly serves every sector of the transportation and construction industries. Our award-winning sales and service teams bring decades of experience, with many team members delivering exceptional customer care for over 25 years. With ten strategic dealership locations across the Midwest—Rochester, Mankato, St. Cloud, Roseville, Burnsville, Duluth, East Bethel, Monticello (MN), Eau Claire (WI), and Sikeston (MO)—Nuss continues to grow and lead with integrity, service, and expertise.Other Details The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.Nuss Truck & Equipment is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.