Asset & Product Operations Lead

Job Description

Job Description

The Asset & Product Operations Lead (Warehouse & Distribution) is responsible for overseeing merchandise and machine distribution operations, inventory management, and day-to-day warehouse activities. This role will help establish and maintain efficient warehouse processes, ensure inventory accuracy, and coordinate shipping, receiving, and distribution activities across both business functions.

This is a hands-on working manager position that will initially be involved in daily warehouse operations while developing processes, coordinating staff, and building a scalable operation to support future growth.

**Work Schedule: Monday-Thursday 6am-4:30pm - 10 hour shifts**

ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following:

• Oversee merchandise and machine distribution operations, including shipping, receiving, storage, and fulfillment.
• Manage inventory control, ensuring accurate inventory records and timely resolution of discrepancies.
• Coordinate warehouse workflow, staffing schedules, and daily operational priorities.
• Lead and supervise warehouse staff, providing direction and ensuring established procedures are followed.
• Utilize ERP and inventory management systems to track inventory, manage transactions, and support reporting.
• Establish and improve warehouse processes, inventory controls, and procedures to support operational efficiency and future growth.
• Collaborate with internal teams to coordinate merchandise and machine movement and address operational needs.
• Perform hands-on warehouse duties as needed.
• Perform other related duties as assigned.
• Regular, reliable attendance is required.

QUALIFICATIONS & EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or GED required.
• At least three years of experience in warehouse operations, inventory management, distribution, or a related field.
• At least two years of experience in a warehouse or distribution leadership or supervisory role preferred.
• Experience in warehouse management, distribution operations, inventory control, or a related field, including leading and supervising warehouse or distribution teams.
• Strong understanding of inventory management, shipping, receiving, and warehouse processes, with a demonstrated commitment to inventory accuracy and attention to detail.
• Experience coordinating daily workflow, staffing, and operational priorities.
• Proficiency in Microsoft Excel and Outlook.
• Experience using ERP or inventory management systems; Business Central experience strongly preferred.
• Ability to balance hands-on operations with team leadership and process improvement.
• Strong organizational, problem-solving, and communication skills.
• Ability to support both merchandise and machine distribution operations.
• Bilingual English/Japanese skills preferred but not required.
• Experience with a reach truck strongly preferred.
• Must be able to regularly lift and/or move up to 10 lbs, frequently lift and/or move up to 25 lbs, and occasionally lift and or/move up to 50 lbs. or more.

Perks & Benefits: 

• Health insurance (medical, dental, vision) 
• Life insurance and disability coverage
• 401(k) + company match
• Paid time off including vacation, sick pay & paid holidays
• Partially paid pregnancy disability leave
• Flexible hours

GENDA Americas is the North American hub of GENDA , a global leader in amusement and entertainment. Our mission is simple: to create joy, deliver value, and strengthen communities by investing in and growing leading entertainment brands across Canada and USA. GENDA Americas companies include:

• Kiddleton : Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.
• Player One Amusement Group (P1AG): One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.
• National Entertainment Network (NEN): The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.
• Enterrium : Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.
• Barberio : A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Employment is contingent upon the candidate’s authorization to work in the United States; the company participates in E-Verify. The Company does not provide visa sponsorship.

Offers of employment may be contingent upon the successful completion of background checks and/or other pre-employment requirements, in accordance with applicable federal, state, and local laws.

Applicants requiring a reasonable accommodation to participate in the application or interview process should notify the Company.

The Company does not accept unsolicited submissions from recruiting or staffing agencies, and no fees will be paid.