Warehouse Associate

Warehouse AssociateAs an expression of God's love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged, and supported.The Warehouse Associate is a vital member of the St. Matthew's House Food Assistance Team, responsible for assisting with logistics, maintaining inventory integrity, and supporting the organization's mission through hands-on leadership and community engagement. This role requires initiative, professionalism, and the ability to work both independently and collaboratively. Associates are expected to uphold high standards of safety, efficiency, and service while interacting with donors, volunteers, and staff. As a key link between the warehouse and other departments, this position plays an essential role in ensuring that donated goods are processed, stored, and distributed in a timely and mission-aligned manner.Duties And ResponsibilitiesSafely operate company vehicles for donation pickups and deliveriesLoad, unload, and organize goods to maximize warehouse efficiencyMaintain accurate inventory records and assist with stock rotationCoordinate with retail and outreach teams to fulfill supply requestsEnsure compliance with safety protocols and cleanliness standardsProvide excellent customer service during donation pickupsOperate electric pallet jacks and forklifts to move heavy inventoryInspect incoming donations for quality and suitabilityAssist with donation sorting, tagging, and categorizationMonitor warehouse supply levels and report shortagesSupport donation drives and community outreach eventsTrain and mentor new warehouse assistantsPrepare outgoing shipments and verify documentationConduct routine equipment checks and report maintenance needsCollaborate with supervisors to improve warehouse workflow and efficiencyLead FIFO (First-In, First-Out) procedures to ensure proper inventory rotation for the community choice pantry, mobile food distributions, and program order fulfillment.Perform daily temperature checks on all refrigerators and freezers to ensure food safety complianceReport and log any temperature discrepancies or equipment malfunctions immediatelyEnsure proper storage of perishable items according to health and safety guidelinesAssist in maintaining food safety documentation and compliance with inspectionsAssists Program Manager and Director with annual inventory audits.Assist with leading volunteer groups in the warehouse, providing guidance, safety instruction, and task coordination.RequirementsAbility to work under a deadline, both with others and independently.Excellent customer service, communication, organizational and time-management skills.Valid driver's license (required)Ability to operate electric pallet jack and forklift (preferred or certifiable)Previous warehouse or logistics experience preferredAbility to lift 50 lbs. and work in a physically demanding environmentStrong organizational skillsUpholds our mission and core values of St. Matthew's HouseBasic computer literacyAbility to follow written and verbal instructions accuratelyPunctuality and reliability in attendance and task completionWillingness to work flexible hours, including weekends if neededPositive attitude and ability to work well in a team environmentSpecificationsEducation: High School diploma or equivalent preferred.Experience: Some warehouse experience necessary but will train.Confidentiality: Does not work with confidential information.Mental/Visual Demands: Flow of work requires normal mental and visual capabilities. Flexibility in work hours.Physical Demands: Must be able to lift and carry more than 50lbs.