Housing Coordinator

Overview

We are seeking a Housing Coordinator to provide leadership and oversight for our Granite City housing locations. This role is responsible for supervising staff, coordinating program operations, supporting service delivery, and ensuring alignment with evidence-based practices and housing-first principles. The ideal candidate brings strong leadership experience in social services, the ability to manage complex client and staff needs, and a commitment to recovery-oriented care.

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A

The anticipated starting pay for new hires for this position is between $49,000 - $55,000 annual salary.

There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Responsibilities

• Provide supervision and oversight of the Granite City housing programs and related services
• Supervise, train, and evaluate assigned staff, interns, and volunteers
• Lead program planning, development, implementation, and ongoing evaluation to ensure high-quality service delivery
• Coordinate referrals and maintain strong relationships with referral sources and community partners
• Ensure compliance with program policies, procedures, and governing standards
• Support program development initiatives to enhance services and improve client outcomes
• Provide direct services to clients and families as needed
• Promote a recovery-oriented environment grounded in evidence-based practices, including housing first, trauma-informed care, and harm reduction
• Serve as a role model and provide leadership to ensure positive interactions among staff, clients, and community partners
• Respond effectively and professionally to conflict, crisis situations, and emotionally complex interactions
• Maintain accurate documentation and communication within the electronic medical record (EMR) system
• Promote Chestnut's culture of customer service excellence through adherence to behavioral standards

Leadership & Culture

• Model recovery values including hope, respect, empowerment, wellness, and connectedness
• Foster a trauma-informed, strengths-based approach in all client and staff interactions
• Encourage collaboration, accountability, and professional growth among team members
• Support staff engagement and reinforce a positive, mission-driven work environment
• Maintain professionalism, sound judgment, and composure in high-pressure situations

Qualifications

• High school diploma or equivalent required; some college preferred OR
• Bachelor's degree in a helping profession with relevant administrative experience
• 5-7 years of experience providing or supervising services in the social services field required
• Supervisory experience preferred
• Valid driver's license, private automobile insurance, and insurability required
• Strong communication and interpersonal skills with the ability to work effectively with diverse populations
• Demonstrated problem-solving skills and ability to exercise sound judgment
• Ability to manage conflict and respond calmly in emotionally charged situations
• Proficiency in Microsoft Office (Word, Excel, Outlook), Adobe Acrobat, and electronic medical record (EMR) systems
• Ability to maintain confidentiality and adhere to all organizational policies and protocols

Are you intrigued by this job but don't meet every requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about this opportunity but your experience doesn't align perfectly, we encourage you to apply.

Chestnut Health Systems is committed to advancing health equity and delivering integrated, person-centered care to the communities we serve. Our teams are driven by compassion, innovation, and a shared mission to make a meaningful difference.

EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is between $49,000 - $55,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.

Check out additional benefits here!