Director of IT Infrastructure

Job Description

Job Description

We are seeking a Director of IT Infrastructure to lead the design, optimization, and security of a complex enterprise technology environment. This role is responsible for ensuring high availability, performance, and scalability across network, systems, and telecommunications platforms while aligning IT capabilities with business objectives. This leader will serve as a strategic partner to senior leadership, mentor technical teams, and drive infrastructure modernization, security, and operational excellence.

Key Responsibilities:

Infrastructure Strategy & Operations

• Lead the design, implementation, and ongoing support of enterprise network infrastructure (LAN/WAN, data centers, and co-location environments)
• Oversee installation, configuration, and maintenance of routers, switches, firewalls, servers, and related systems
• Ensure optimal performance, uptime, and scalability across all infrastructure environments
• Manage patching, upgrades, and lifecycle planning for systems and hardware
• Evaluate emerging technologies and recommend improvements to enhance performance and efficiency

Leadership & Team Management

• Recruit, coach, mentor, and lead infrastructure and systems teams
• Oversee day-to-day operations, performance management, and annual reviews
• Foster a high-performance, collaborative, and accountable team environment
• Serve as escalation point for complex technical issues

Security, Risk & Compliance

• Lead network security strategy, monitoring, and continuous improvement initiatives
• Partner with vendors and internal stakeholders to strengthen security posture
• Support audit remediation and ensure alignment with regulatory and security standards
• Oversee disaster recovery and business continuity planning for infrastructure systems

Project & Stakeholder Management

• Act as technical lead for enterprise IT projects, ensuring successful delivery and timelines
• Collaborate with business units to translate requirements into scalable infrastructure solutions
• Communicate technical concepts clearly to non-technical stakeholders
• Maintain documentation, reporting, and change management processes

Qualifications:

Required

• 10+ years of IT infrastructure experience
• 3+ years of leadership or people management experience
• Strong expertise in network technologies (e.g., TCP/IP, DNS, Active Directory)
• Experience supporting enterprise systems, servers, and telecommunications environments
• Proven ability to manage multiple priorities and lead complex initiatives

Preferred

• Bachelor’s degree in Computer Science or related field
• Certifications such as MCSE, CCNP, or equivalent
• Experience with:
• VMware (ESXi, vCenter, SRM)
• Cisco technologies (IOS, ASA, UCS), Palo Alto, Meraki
• Microsoft ecosystem (Active Directory, Exchange, SQL, O365/Azure)
• Windows Server, Linux, and enterprise operating systems
• Storage systems, physical security systems, and power redundancy infrastructure

Core Competencies

• Strategic thinking with strong business alignment
• Leadership and team development
• Problem-solving and critical thinking
• Effective communication across technical and non-technical audiences
• Strong organizational and project management skills

Additional Information

• On-call support required (after-hours availability)
• Occasional local travel may be required
• Compensation commensurate with experience, skills, and market factors