Head Teller

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Head Teller Regular Full-Time Shreveport, LA, US Summary Supervises and coordinates activities of workers engaged in receiving and paying outmoneyandkeepingrecordsoftransactionsinbanksandsimilar financialinstitutions byperforming the followingduties. Essential Duties and Responsibilities includethefollowing.Otherdutiesmaybeassigned.Assignsdutiesandworkschedulestoworkerstoensureefficientfunctioningofdepartment.Trainsemployeesincustomerserviceandbankingprocedures. Approves checks for payment. Manages cash ordering and shippings requirements. Examines Tellers' reports of daily transactions for accuracy.Consolidates and balances daily transactions. Ensures supplyofmoneyforfinancialinstitution'sneedsbasedon legalrequirementsandbusinessdemand. Monitors and reviews financial institution's security procedures and control access to vault.Counts and records currency and coin in vault. Issues written and oral instructions. Complies with all applicable banking regulations, including Bank Secrecy Act. Follows Red River Bank policies and procedures. Attends or completes all required training. Supervisory Responsibilities Directlysupervises1ormoreemployeesintheTellerLine.Carriesoutsupervisory responsibilitiesinaccordancewiththeorganization'spoliciesandapplicablelaws.Responsibilitiesincludetrainingemployees;planning,assigning,and directingwork;appraisingperformance. To perform the job successfully, an individual should demonstrate the following competencies Demonstrates attention to detail. Delivers excellent customer service. Identifies and resolves problems in a timely manner; Gathers and analyzes informationskillfully; Develops alternative solutions. Manages difficult or emotional customer situations; Responds promptly to customer needs.Maintains confidentiality. Writes clearly and informatively. Delegates work assignments; Sets expectations and monitors delegated activities. Displays willingness to make decisions; Exhibits sound and accurate judgment. Demonstrates accuracy and thoroughness. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Highschooldiplomaorgeneraleducationdegree(GED);andaminimumof3yearsexperience handling money in a supervisory position and/or training; or equivalentcombination ofeducation and experience. Computer Skills Basic computer skills are required. Physical Demands The physical demands described here are representative of thosethatmustbemetbyanemployeetosuccessfullyperformtheessentialfunctionsofthisjob. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions. Whileperformingthedutiesof thisJob,theemployeeisregularlyrequiredtostandorsit;usehandstofinger,handle,orfeel;reachwithhandsandarmsandtalkorhear.The employee isoccasionally required to stand and walk. The employee must occasionally liftand/ormoveupto50pounds.Specificvisionabilitiesrequiredbythisjobincludeclosev1s1on. Work Environment The work environment characteristics described here are representativeof thoseanemployeeencounterswhileperformingtheessentialfunctionsofthisjob. Reasonable accommodations may be made to enable individuals with disabilities to performthe essential functions. The noise level in the work environment is usually moderate. #J-18808-Ljbffr