Concessions Stand Lead - Comerica Center

Concessions Stand Lead - Comerica Center

Comerica Center - Frisco, TX 75034

Overview

Level Experienced Position Type Part Time Job Shift Any Education Level High School Diploma/GED Travel Percentage None Category Restaurant - Food Service

Description

For over four decades, Proof of the Pudding has set the standard for culinary excellence and exceptional event experiences throughout Atlanta and beyond. As we expand into the greater Dallas area, we are bringing the same innovation, excellence, and passion for hospitality that has defined our brand. From weddings and holiday parties to corporate retreats and social gatherings, our catering team delivers unforgettable events with creative menus, seamless service, and elevated design expertise. Proof of the Pudding, the food service provider for the Comerica Center, is looking for Storefront Leads to oversee and perform the daily operations of the Storefront Concessions Stands from open to close and to maintain the food quality standards, professional standards, and exceptional service standards set forth by Proof of the Pudding. Storefront Leads provide strong customer service to all concessions stands at Comerica Center. We are offering competitive pay and on-the-job training at one of the most scenic venues in Frisco.

This is seasonal/part-time work as business needs are dictated by scheduled events.

Essential Duties and Responsibilities

• Always appear in proper uniform and look presentable when on the floor or at assigned area
• A professional attitude is paramount and lead by example
• Tasked with training and continual development of storefront team
• Follow and enforce all Proof of the Pudding policies and procedures
• Responsible for storefront opening, operations during open hours, cleaning and closing, all financial transactions and ending cash balance, peripheral duties
• Safeguard and ensure cleanliness of all areas, front counter, cooking equipment, floors, condiment table, front stand area, soda equipment, etc., and in proper working order
• Responsible for completion and accuracy of opening and closing inventories, deliveries, transfers, requisitions, and spoilage
• Responsible for all company assets (equipment, keys, small wares, tools and supplies) for concession stands
• Ensure menu board spelling and prices are correct and neat
• Demonstrate and enforce compliance with all applicable health and safety regulations
• Perform other related duties, tasks and responsibilities as assigned
• Comply with all TABC ServSafe laws
• Perform other related duties, tasks and responsibilities as assigned

Qualifications

Education and/or Experience :

• High School diploma or equivalent preferred
• Experience leading a food & beverage team is required.
• Proven customer service skills, experience communicating with clients at events.
• ServSafe certified or is available to receive training.
• TABC certified or is available to receive training.
• Live within or near Frisco, TX.

Specialized Qualifications:

• Experienced with financial transactions, POS systems, and cash handling procedures
• Able to communicate clearly written and verbal
• Able to receive, deliver, and execute instruction clearly
• 2 yrs. food service or management experience
• Renowned time management and organization skills
• Strong Customer Service skills with the desire to go above and beyond a client's and customer's needs.
• Strong attention to detail and the ability to learn and adapt quickly.

Work Environment

The work environment for this position will be event operations and working throughout Comerica Center.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of being in one place, moving throughout the concession stand.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
• Ability to perform physical tasks, such as but not limited to, lifting approx. 30+ lbs.
• Basic reading and mathematical skills.

Core Value and Competency Requirements

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: "see it, own it, solve it."
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company's culture, values and beliefs while maintaining the highest standards of professional conduct.
• Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to an appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjust well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly, and smiling when visible to guests.

Position Salary & Benefits

• Competitive pay starting at $17-$18/hr. plus tips.
• Benefits include daily meal per shift.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team members' roles.
• On-the-job training that can be applied industry wide.
• A flexible work schedule, excluding home baseball game days,
• Working at one of the most scenic and iconic facilities in Frisco.

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.