Last Mile Lead Driver (Duarte)

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We recently reached a significant milestone by becoming a Certified B Corporation, making us the largest grocer to earn this coveted qualification.

Lead Driver - Last Mile Delivery

Position Overview

We are seeking a reliable, motivated, and experienced Lead Driver to oversee last mile delivery operations. The Lead Driver will play a dual role: completing daily deliveries while also supporting and guiding the driver team to ensure safe, efficient, and customer-focused service. This position requires strong leadership, problem-solving skills, and the ability to adapt in a fast-paced environment.

Key Responsibilities:

• Safely operate delivery vehicles to complete last mile deliveries on time and in full.
• Serve as a point of contact and role model for delivery drivers, providing training, coaching, and support as needed.
• Assist dispatch and operations teams with routing, scheduling, and troubleshooting delivery issues.
• Monitor compliance with safety policies, company standards, and DOT regulations.
• Perform pre- and post-trip inspections to ensure vehicle safety and report maintenance needs.
• Escalate service or delivery issues, working collaboratively to resolve problems and maintain customer satisfaction.
• Track and report driver performance metrics, providing feedback to management.
• Support onboarding of new drivers and ensure adherence to operational best practices.
• Promote a positive team culture by encouraging accountability, reliability, and excellent customer service.

Qualifications:

• High school diploma or equivalent (GED)
• Must have a valid driver's license with a clean driving record
• Previous delivery driving experience preferred
• Must be able to lift 50 lbs and walk up/down stairs throughout your shift
• Operate and navigate a delivery van/box truck
• Operate pallet jack
• Working and driving in varying weather conditions
• Able to pass a DOT physical exam
• Complete Background Check, MVR Screening, and Drug test

Belong to a better company:

• Comprehensive health benefits (medical, dental, vision, life, and disability)
• Competitive pay + equity
• Multiple work schedules available
• Opportunities for advancement. We have programs that will start you on a path and train you along the way
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
• Free Thrive Market membership and discount on private label products
• Casual atmosphere and great people to work with

We're a community of more than 1.6 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process. At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We're proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you're thinking about joining our team, we expect that you would agree! If you need assistance or accommodation due to a disability, please email us at View email address on click.appcast.io and we'll be happy to assist you. Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at

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