Sr IT Support Analyst (US)
$105k - $155kFull-time
Td Bank Group
Work Location :
Mount Laurel, New Jersey, United States of America
Hours:
40
Line of Business:
Technology Solutions
Pay Detail:
105000 - 155000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Preferred Qualifications
Think "TD Securities" if you crave meaningful work and the excitement of capital markets. Tech is constantly evolving, and we are evolving with it. We foster an entrepreneurial, start-up environment that uses the latest technology to change the future of TD Securities. The impact of your work will be felt as we collaborate to solve problems, embrace change, and help our customers around the globe work smarter.
We believe in continuous learning, and giving employees room to grow, explore, and innovate in a diverse, inclusive, and trusted organization. When you join TD, you are joining more than a bank. You are joining a team of exceptional individuals and together you will be inspired and motivated to become the best you can be. Here is our story: jobs.td.com.
There's room to grow in all of it.
Job Description:
The Payments Services Technology Team is looking for a IT Solutions Designer to contribute to the support of the US ACH Payment system, work together with Change the Bank and Run the Bank in delivering timely solutions. This role requires a strategic thinker who is creative, forward-thinking, and able to work effectively in a fast-paced environment.
The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization. This complex role is in a team of highly talented technologists delivering solutions to the Electronic Payments Operations group, as well as other functions within the US Bank. The candidate will be required to effectively build upon the intraday platform and collaborate closely with other teams.
Key Responsibilities:
Qualifications and Skills:
Education:
The IT Solutions Designer leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely focused on large-scale, complex or enterprise projects. May also be accountable for complex programming / coding.
Depth & Scope:
Education & Experience:
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on jobs.jobcopilot.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Mount Laurel, New Jersey, United States of America
Hours:
40
Line of Business:
Technology Solutions
Pay Detail:
105000 - 155000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Preferred Qualifications
Think "TD Securities" if you crave meaningful work and the excitement of capital markets. Tech is constantly evolving, and we are evolving with it. We foster an entrepreneurial, start-up environment that uses the latest technology to change the future of TD Securities. The impact of your work will be felt as we collaborate to solve problems, embrace change, and help our customers around the globe work smarter.
We believe in continuous learning, and giving employees room to grow, explore, and innovate in a diverse, inclusive, and trusted organization. When you join TD, you are joining more than a bank. You are joining a team of exceptional individuals and together you will be inspired and motivated to become the best you can be. Here is our story: jobs.td.com.
There's room to grow in all of it.
Job Description:
The Payments Services Technology Team is looking for a IT Solutions Designer to contribute to the support of the US ACH Payment system, work together with Change the Bank and Run the Bank in delivering timely solutions. This role requires a strategic thinker who is creative, forward-thinking, and able to work effectively in a fast-paced environment.
The ideal candidate would be a self-starting, motivated and high-performing individual who looks forward to being a strong contributor in a dynamic technology organization. This complex role is in a team of highly talented technologists delivering solutions to the Electronic Payments Operations group, as well as other functions within the US Bank. The candidate will be required to effectively build upon the intraday platform and collaborate closely with other teams.
Key Responsibilities:
- Review technical deliverables throughout detailed design and development phase to ensure quality adherence and identify gaps or redesign requirements as needed.
- Work with the Technology Project Manager, Business Analysts / Systems Analysts, and other team members to define metrics and performance goals for the application.
- Comply with well-defined enterprise technology delivery practices and standards and project management disciplines, business technology architecture, and risk and production capacity - including development of project documentation of system requirements, estimates of scope and cost, etc.
- Deliver effective and efficient solutions by meeting key project milestones and ensure that the project deliverables are on time, within budget, and adhere to the corporate quality and security standards.
- Assist in the identification of opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience.
- Conduct code reviews to ensure adherence to quality, standards compliance, reusability and ease of maintenance, Operational Readiness Reviews, and supporting gating and review signoffs for solution design.
- Support knowledge management processes for LOB / portfolio and ensure knowledge is codified, monitored, tracked and managed.
- Ensure design leverages existing reusable components and has traceability to business requirements and ensure new modules are designed with reusability as a key requirement
- Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity.
- Provide technical support for escalated incidents / outages to ensure that they are resolved efficiently with minimal impact to stakeholders.
- Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies, emerging trends / developments and grow expertise of the business, applications, infrastructure, analytical tools and techniques.
- Prioritize and manage own workload in order to deliver quality results and meet timelines.
- Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
- Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team.
- Establish effective relationships across multiple business and technology partners, program and project managers.
- Participate in knowledge transfer within the team and business units.
Qualifications and Skills:
- Proven experience supporting applications hosted on virtual and cloud-based systems.
- 5+ years of experience working with Operating Systems (Microsoft Windows, Linux), Active Directory Administration, MS SQL Server, MS Exchange Server, Networking, TCP/IP, DNS, Load balancing, Shell Scripting (e.g. Bash, PowerShell, etc.)
- Backup and Recovery operations (e.g. TSM, Commvault)
- Log Analysis and Performance Monitoring (e.g. Splunk, Dynatrace)
- Collaboration Tools (e.g. SharePoint, JIRA, Confluence)
- Additional experience working with File Transfer Platforms, Cloud and Distributed Computing (Azure), Middleware (IBM WebSphere, MQ), Configuration Management (Puppet), Enterprise Federation/Single Sign-On (PingFederate) and APIs are a plus
- Great Team Player.
Education:
- Undergraduate degree or Technical Certificate, or equivalent work experience.
The IT Solutions Designer leads the creation of a comprehensive end-to-end detailed solution with overall accountability for the technical design and delivery of the System Design Specification (SDS) and is largely focused on large-scale, complex or enterprise projects. May also be accountable for complex programming / coding.
Depth & Scope:
- Performs complex to difficult technical tasks independently
- Advanced knowledge of the business , technical environment, processes, tools, various and multiple programming languages, operating systems, solutions design and other relevant technology areas
- Subject matter expert in at least one area of discipline and consults with clients / or project teams on all aspects of research, analysis, design, hardware / software support, development of technical solutions and/or testing
- Works independently as the senior developer on a diverse range of activities and provides technical guidance to others to help resolve issues within area of expertise
- Leads the development of detailed, complex and/or comprehensive project plans and understands impact / risk of integrating third party solutions
- Typically reports to an IT Development Manager or above
Education & Experience:
- Undergraduate degree or Technical Certificate
- 5-7 years related experience
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
- Domestic Travel - Occasional
- International Travel - Never
- Performing sedentary work - Continuous
- Performing multiple tasks - Continuous
- Operating standard office equipment - Continuous
- Responding quickly to sounds - Occasional
- Sitting - Continuous
- Standing - Occasional
- Walking - Occasional
- Moving safely in confined spaces - Occasional
- Lifting/Carrying (under 25 lbs.) - Occasional
- Lifting/Carrying (over 25 lbs.) - Never
- Squatting - Occasional
- Bending - Occasional
- Kneeling - Never
- Crawling - Never
- Climbing - Never
- Reaching overhead - Never
- Reaching forward - Occasional
- Pushing - Never
- Pulling - Never
- Twisting - Never
- Concentrating for long periods of time - Continuous
- Applying common sense to deal with problems involving standardized situations - Continuous
- Reading, writing and comprehending instructions - Continuous
- Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.
Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on jobs.jobcopilot.com. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Sr IT Support Analyst (US) in Baltimore, MD vacancy
- ...Job Title Sr. Technical CI Analytical Support (All Source Analyst) Location Linthicum, MD 21090 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education High School / GED Travel Security Clearance Required...SeniorFull timeContract work
Prescient Edge
Linthicum Heights, MD17 hours ago - ...Job Title Sr. General Military Intelligence Analysis Support (All Source Analyst) Location Linthicum, MD 21090 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education High School / GED Travel Security Clearance...SeniorFull timeContract work
Prescient Edge
Linthicum Heights, MD17 hours ago - ...: 3+ years in OKTA, Overall 7+ years Technology Stack: OKTA, Java 3+ years of experience in IAM implementation or L3 level of support in Identity and Access Management Hands on implementing and supporting OKTA and any other IAM tools Hands on experience to support...SeniorWork experience placement
Omni Inclusive
Baltimore, MD2 days ago $90k - $105k
...communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview The Motorola Solutions Global Education Organization is responsible for creating...SuggestedRemote jobRelocation$178k - $245.5k
...and the brightest, we invite you to join us! This role is remote, but distance is no... ...role is highly integrated with Sales and Support teams, focusing on building trusted relationships... ...background in cybersecurity or enterprise IT. Qualifications Compensation...SeniorRemote workVisa sponsorshipWork visaPalo Alto Networks
Baltimore, MD4 days ago- Profile Summary: Supported / Implemented SailPoint for medium to large scale customers across various industry verticals Knowledge of IAM concepts like JML, RBAC, Provisioning, etc. Strong background in coding and development using Java Demonstrate strong technical skills...SeniorWork experience placement
- A global logistics firm is looking for a Head of Compliance for US Customs Brokerage and Trade Compliance. The role involves overseeing compliance governance, leading trade compliance initiatives, and ensuring adherence to customs regulations. Candidates should have a...SeniorFull time
- ...seeking a Senior General Military Intelligence Analysis Support (All-Source Analyst) to support The U.S. Army Intelligence and Security... ...Linthicum, MD CLEARANCE REQUIREMENT: Active TS/SCI About Us : Celestar, a proud Veteran-Owned company, offers highly...SeniorContract workLocal areaWorldwide
Celestar
Baltimore, MD4 days ago - A growing IT consulting firm in Baltimore is seeking a Maximo Technical professional. Candidates must be U.S. citizens or eligible... ...required. Responsibilities include design review and integration support. This is a full-time and permanent role. Interested applicants should...Permanent employmentFull time
$85.5k - $149.8k
...IT@JH Research Computing is seeking a Sr. HPC Systems Engineer who will design, build, and maintain advanced high-performance computing environments supporting Johns Hopkins University's research mission. This position focuses on the reliable operation, configuration...SeniorFull timeJohns Hopkins University
Baltimore, MD1 day ago$135.8k - $203.6k
...generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our... ...an Integrated Product Team (IPT) Lead or other leadership role supporting a program or or business function ~ Available onsite at the...SeniorShift workDay shiftNorthrop Grumman
Baltimore, MD5 hours ago$108.8k - $163.2k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...sensors to payloads to full up spacecraft, supporting Class A to Class D missions. All the way from... ...position can be staffed at a Principal or Sr. Principal level based on the Basic Qualifications...SeniorRelocation packageShift workNorthrop Grumman
Linthicum Heights, MD2 days ago$135.8k - $203.6k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...multiple test campaigns. These positions will support our Electronics and Payloads Team, located... ...team of antenna design engineers and RF analysts through the integration, test, and analysis...SeniorRelocationShift workNorthrop Grumman
Baltimore, MD3 days ago$105.4k - $158k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...sensors to payloads to full up spacecraft, supporting Class A to Class D missions. All the way from... ...position can be staffed at a Principal or Sr. Principal level based on the Basic Qualifications...SeniorRelocation packageShift workNorthrop Grumman
Linthicum Heights, MD2 days ago- ...automate builds and deployments • Maintain and improve existing server infrastructure environment • Troubleshoot and resolve general IT and network tasks related to test, build, and deploy. • Develop tools to automate common infrastructure tasks • Develop automated...SeniorContract workLocal areaRemote work2 days per week1 day per week
MILLENNIUMSOFT
Baltimore, MD4 days ago $135.8k - $203.6k
...generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our... ...here, on-site, from sensors to payloads to full up spacecraft, supporting Class A to Class D missions. All the way from early mission and...SeniorFull timeRelocation packageShift workNorthrop Grumman
Baltimore, MD17 hours ago$102k - $153k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...By joining in our shared mission, we 'II support yours of expanding your personal network... ...Baltimore area. The Policies Procedures Analyst will develop and maintain Mission Systems...SeniorFull timeRelocationShift workNorthrop Grumman
Baltimore, MD2 days ago$81k - $121k
...Type Hybrid/Remote Job Overview The Senior Technical Analyst is an experienced individual contributor who partners with... ...Identifychange impacts associated with proposed solutions and support effective adoption by proactively surfacing risks and considerations...SeniorRemote workRelativity
Baltimore, MD17 hours ago$94.2k - $141.2k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...for you to join our team as a Principal or Sr Principal Systems Field Test Engineer for... ...Field Engineering Integration & Test team supporting theSurface Electronic Warfare Improvement...SeniorWork at officeRelocationHome officeFlexible hoursShift workNorthrop Grumman
Rosedale, MD2 days ago$108.8k - $163.2k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...Technical Program Management and 50% technical support to the program in any of the following areas... ...be filled at either a Principal Level or a Sr. Principal Level. Basic Qualifications...SeniorWork experience placementRelocation packageShift workNorthrop Grumman
Baltimore, MD1 day ago- Principal / Sr. Principal RF Microwave Design Engineer Requisition ID: R10187378 Location... ...and inventive spirit has enabled us to be at the forefront of many technological... ...Measurements and Data Reduction Performance Modeling Support performance testing, requirements...SeniorRelocation packageShift workDay shift
$112.2k - $168.2k
...generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our... ...will have significant visibility within key programs including support of Division, Sector, and Corporate level submittals & reviews....SeniorContract workWork at officeRelocationShift workNorthrop Grumman
Linthicum Heights, MD17 hours ago- ...requisitions and build quality pipelines of passive and active talent to support corporate and all federal civilian, health and defense market... ...preferred - Experience recruiting or sourcing for Executive IT positions - Experience sourcing on job boards, ATS, networking...SeniorMinimum wageContract workTemporary workWork experience placement
MAXIMUS
Baltimore, MD3 days ago $135.8k - $213.4k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...history. Northrop Grumman is seeking a Sr Principal Software Engineer . This position... ...Management division. This role will be in support of the Collaborative Mission Planning Continuum...SeniorRelocation packageShift workNorthrop Grumman
Linthicum Heights, MD4 days ago$120 - $150 per hour
...join the team at a critical time, leveraging your expertise to support our clients. You will receive hourly, over‑time eligible pay, and... ...team environment To qualify for the role you must have Valid US Certified Public Accountant (CPA) license or active state bar membership...SeniorHourly paySeasonal workRemote workFlexible hours$129.3k - $193.9k
...pioneering and inventive spirit has enabled us to be at the forefront of many... ...By joining in our shared mission, we will support yours of expanding your personal network and... ...technical support and training to end-users and IT staff. Stay updated with the latest industry...SeniorWork at officeRelocation packageFlexible hoursShift workWeekend workNorthrop Grumman
Linthicum Heights, MD17 hours ago$123.4k - $185k
...Grumman Mission Systems is looking for a Sr Principal Quality Engineer with experience... ...quality to join our Program Quality Team supporting the Global Mission Solutions Business Unit... ...causes. Active DoD Secret Security Clearance US citizenship required Preferred...SeniorFull timeRelocation packageShift work$120k - $180k
Senior Technical Editing Support Specialist Location: Fort Meade / Linthicum, MD (onsite) Clearance Requirement: Active TS/SCI; CI-poly... ...,000 - $180,000 Job Description Mission Essential is seeking a Sr Technical Editor to serve as the senior editor for serialized counterintelligence...Senior$75k
...Senior Partner Account Executive 1 - East/Midwest Region (Remote- US) Job Locations US-VA-Arlington | US-NY-Albany | US-NC... ...: Full medical, vision, and dental coverage ~ Mental health support and services via Modern Health ~15 days PTO (accrual begins on...SeniorLocal areaRemote workWork from homeFlexible hoursYelp
Baltimore, MD3 days ago- ...Hi, Title - Sr.Java Developer Position – Contract (6+ Months) Location – Baltimore, MD Rate- $Open(Best Possible... ..., who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us....SeniorContract work
TWO95 International
Baltimore, MD5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Sr IT Support Analyst (US). Be the first to apply!
Related searches
- technical support associate Baltimore, MD
- decision support analyst Baltimore, MD
- desktop support analyst Baltimore, MD
- senior technical analyst Baltimore, MD
- user support analyst Baltimore, MD
- customer support technician Baltimore, MD
- technical support analyst Baltimore, MD
- support analyst Baltimore, MD
- tech assistant Baltimore, MD
- technical support specialist Baltimore, MD