Assistant Store Manager

Assistant Store Manager

Sun & Ski Sports is seeking a motivated and energetic Assistant Store Manager who shares our passion for outdoor adventure. This is an exciting opportunity for a hands-on leader to help drive store performance, elevate the customer experience, and inspire a high-performing team. If you thrive in a fast-paced, team-oriented retail environment and love skiing, cycling, hiking, or snowboarding we want you on our team!

Job Responsibilities:

• Ensure the store team consistently provides outstanding service that exceeds customer expectations.
• Provide and support prompt, high-quality ski and bike services.
• Train and mentor team members on selling strategies and support their continuous development.
• Develop and execute creative business plans and strategies based on sales analysis and actionable goals, holding the team accountable for results.
• Identify issues and opportunities in-store operations and present effective solutions.
• Maintain an engaging and inspiring store presentation in line with company visual standards.
• Ensure store operations follow all Sun & Ski Sports policies and procedures.
• Attend product knowledge clinics both in-store and off-site to stay current on the latest gear and trends.
• Represent and promote Sun & Ski Sports within the local community through outreach and relationship-building.
• Organize and participate in store and community events to enhance customer engagement and brand awareness.
• Manage store expenses and payroll effectively; prioritize, plan, delegate, and adapt based on shifting business needs.
• Maintain regular communication with store leadership and the home office to ensure alignment on company initiatives.
• Minimize internal and external inventory loss and maintain accurate financial transactions and cash handling procedures.

Requirements:

• Minimum of 2+ years in a management role, with a track record of successfully leading and developing teams.
• At least 2+ years of experience in retail or the snow/water/bike sports industry. Technical knowledge and product familiarity are key.
• Demonstrated ability to motivate teams, increase sales, and drive store profitability.
• Solid understanding of retail business operations, including shrink reduction and inventory control.
• Outstanding interpersonal and communication abilities to build strong working relationships with vendors, buyers, store associates, and corporate leadership.
• Skilled in recruiting, interviewing, training, and developing employees for growth and performance.
• Excellent time management and multitasking capabilities, with a strong attention to detail.
• Effective problem-solving and decision-making skills, paired with the ability to analyze performance and improve processes.
• An outdoor enthusiast with a genuine passion for cycling, skiing/snowboarding, water sports, surf/swimming, skating/skateboarding, and more. You live the lifestyle we promote!

Company Benefits:

• Health, Vision, and Dental Insurance
• Employer-Paid Basic Life Insurance
• Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal
• Paid Time Off (PTO)
• 401 (k) Plan + Company Match
• Employee Purchase Discount
• Company/Vendor sponsored Product Knowledge/Training Adventure trips