Medical Biller

Position: Medical Biller
Company: Chrysalis Psychiatry
Location: Albuquerque, NM | On-site
Job Type: Full-time, Non-exempt
Pay: $25.00-$30.00 per hour

Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico, nestled in the Rio Grande Valley with the beautiful Sandia Mountains at its edge. We specialize in high-quality, evidence-based treatments, offering comprehensive services such as medication management and interventional therapies for PTSD, depression, and other mental health conditions.

We are seeking a Medical Biller to join our team at Chrysalis Psychiatry.

Key Responsibilities:

• Prepare, review, and electronically submit accurate behavioral health claims to private insurers, Medicaid, and Medicare
• Investigate rejected or denied claims, fix billing errors, and submit timely appeals or corrected claims.
• Verify patient insurance benefits and check network status
• Post and reconcile Electronic Remittance Advice (ERAs), Explanation of Benefits (EOBs), and patient payments
• Contact patients and insurance companies to collect outstanding payments for healthcare services, including reviewing billing information, following up on unpaid claims, negotiating payment plans, and resolving disputes, while adhering to HIPAA regulations and ensuring timely collection of receivables
• Understands and remains updated with current coding and billing regulations and compliance requirements
• Maintains a library of information/tools related to documentation guidelines and coding
• Performs other duties as assigned by the Financial Controller

Qualifications:

• Working knowledge of medical billing with a minimum of 1-2 years of insurance collections experience; experience in behavioral health and Advanced MD is a plus
• Excellent verbal and written communication skills, including ability to effectively communicate internally and with patients.
• Excellent computer proficiency (MS Office – Word, Excel, and Outlook)
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
• Excellent critical thinking and problem-solving on every aspect of claim submission with the ability to compose effective appeals
• Strong attention to detail, and ability to collaborate independently and within a team
• Position is located on-site, not a remote position

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards
• Must be able to talk, listen, and speak clearly on the telephone

Compensation & Benefits:

• $25.00-$30.00 per hour, based on experience and qualifications.
• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Paid time off (PTO) and paid holidays.
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.