Quality Assurance Manager

The Quality Manager will lead and manage all aspects of the quality function for the manufacturing facility: ensuring product conformity to customer specifications, driving continuous improvement in quality systems and processes, managing internal/external audits, and leading the quality team to uphold reputation for precision and on-time delivery. Key Responsibilities Develop, implement and maintain the facility’s quality management system (QMS) in alignment with ISO 9001 standards and company policies. Lead the quality team (inspectors, QA/QC staff) and coordinate with production, engineering, procurement and shipping to ensure quality objectives are met. Monitor and control manufacturing process‑capability, yield, scrap/rework rates, first‑pass failures and corrective‑action/ preventive‑action (CAPA) tracking. Conduct root‑cause analysis of quality non‑conformances and lead corrective and preventive actions; track trends and present quality metrics to leadership. Manage internal and external customer audits, supplier audits and third‑party certifications as needed. Review and approve inspection/test plans, coordinate calibration of measuring/test equipment, manage non‑conforming material disposition and Material Review Board (MRB) activities. Facilitate continuous improvement initiatives: work with production, engineering and maintenance to reduce defects, improve process stability, and increase first‑time yield. Oversee documentation and control of quality records, ensure adherence to company policies and regulatory/industry standards relevant to spring and wire‑form manufacturing. Provide training and development for quality staff and cross‑functional teams on quality tools (e.g., root‑cause analysis, FMEA, Kaizen, SPC). Foster a culture of quality, ownership and continuous improvement across the facility. Required Qualifications & Skills Bachelor’s degree in Engineering, Quality, Manufacturing, Metallurgy or related technical discipline. Minimum of 5 – 7 years of progressive quality experience in a manufacturing environment Strong knowledge of quality systems such as ISO 9001, process capability analysis, SPC, root‑cause analysis, CAPA, PPAP, FMEA. Hands‑on experience leading audits (internal & external) and managing non‑conformance/ corrective action systems. Excellent leadership and team‑development skills; ability to lead, mentor and motivate a quality team. Strong communication skills (verbal & written) to liaise with production, engineering, suppliers and customers. High attention to detail, analytical mindset, and ability to drive improvement in process stability and product quality. Seniority level Mid‑Senior level Employment type Full‑time Job function Quality Assurance and Engineering Industries Industrial Machinery Manufacturing and Manufacturing #J-18808-Ljbffr