Member Contact Center Manager
Municipal Credit Union
Municipal Credit Union in New York seeks a Member Contact Center Assistant Manager to lead a high-volume team, delivering first-call resolution and excellent member service. You will coach, develop, and supervise 12–15 MSRs, ensuring optimal coverage, handling escalations, and driving engagement across the contact center. The role requires 3–5 years in a call center with leadership experience, superb communication skills, and a tech-savvy mindset. #J-18808-Ljbffr Municipal Credit Union
Vacancy posted 3 days ago
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