Insurance Verification Specialist

Insurance Verification Specialist (Contract-to-Hire)Location: Phoenix, AZ 85016Industry: Healthcare / Revenue CyclePay: $19.00 – $21.00 / hourBenefits: Medical, dental, and vision coverage, 401(k), paid holidays and plus PTOJob DescriptionThe Insurance Verification Specialist is responsible for verifying patient insurance coverage and eligibility, primarily for high-cost retina injections. This role requires strong attention to detail, the ability to handle high-volume workflows, and clear communication with patients regarding benefits and financial responsibility.Key ResponsibilitiesVerify patient insurance coverage and eligibility for ongoing retina treatmentsObtain required pre-authorizations and referralsProcess and manage 100+ insurance verifications per day in a fast-paced environmentUtilize NextGen EMR to update and maintain accurate patient insurance informationWork with a variety of payers including Medicare, Medicaid, AHCCCS, BCBS, and CignaClearly explain copays, coinsurance, and deductibles to patientsEnsure accuracy to support billing and overall revenue cycle operationsQualificationsMinimum 1+ year of insurance verification experienceExperience handling high-volume workloads (100+ verifications/day preferred)Knowledge of government and commercial insurance, including AZ-specific plans (AHCCCS)Experience working within payer portalsPerksFriendly, close-knit team environment with strong collaborationHands-on training and mentorship during onboardingOpportunity to grow within a specialized healthcare fieldExposure to high-value treatments and advanced billing processesStable schedule with no weekends requiredAddison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.