Costco Brand Ambassador / Lead Generator

Job Description

Job Description

Job Description:

US Family Turf LLC

$22.50–$24/hr + Bonuses (Avg. $25–$35/hr!) Full-Time or Part-Time

We are looking for candidates in Los Angeles, Inland Empire & Orange County areas!

US Family Turf LLC is hiring outgoing, high-energy team members to represent our top-rated artificial turf company inside Costco. No door-to-door. No cold calling. Members come directly to you!

Only 2 positions left — apply  ASAP.

Mission of the Role

Generate qualified, high-value appointments by engaging Costco members in-store, educating them about the benefits of artificial turf, and scheduling free in-home consultations for our design/sales team. This role directly fuels company growth through meaningful customer interactions.

What You’ll Do

• Greet and engage Costco members at our turf booth or exit fence.
• Create interest and generate leads for onsite quotes
• Share basic information about our products and services
• Schedule qualified in-home design consultations — no selling or closing required
• Maintain a polished, professional presence inside Costco
• Log all appointments and lead details accurately in the CRM
• Contribute positively to a fun, energetic environment

Key Performance Expectations

• Maintain 10–15 qualified appointments per week on average
• Achieve ≥ 85% appointment show rate
• Contribute to a ≥ 40% close rate
• Represent US Family Turf with professionalism and integrity

Company Values

• Driven & Growth-Minded – We push ourselves to get better every day.
• Do What We Say – We deliver on our promises to customers and teammates.
• Deliver Amazing Service & Value – Premium quality, clear communication, genuine care.

Who Thrives in This Role

• Outgoing, friendly people who enjoy striking up conversations
• Tenacious personalities who stay positive and bounce back quickly
• Individuals who are goal-driven and motivated by bonuses
• Reliable, articulate, and naturally engaging communicators
• Great fit for students, performers, customer service pros, or anyone wanting flexible hours

Requirements & Preferred Experience

• Strong people skills and comfort approaching strangers
• Customer service experience preferred
• Organized, punctual, and comfortable with basic CRM tools
• Reliable transportation within assigned regions
• Ability to stand for extended periods inside Costco

Why You’ll Love Working With Us

• $22.50–$24/hr base + bonuses (avg. $25–$35/hr!)
• Extremely flexible scheduling — work 4–8 hour shifts
• No cold calling, canvassing, or door-to-door work
• Simple, people-facing role

Benefits:

- Flexible schedule

Work Location: In person

We're a leading Artificial Turf installation company dedicated to exceptional service, top-notch products, and delivering outstanding results. Rooted in strong family values, we're committed to providing our customers with the utmost value. With a founder who has spearheaded multiple successful ventures, we believe in empowering our team to shape processes and contribute innovative ideas.

As we expand into the vibrant landscape of LA, we're seeking individuals who bring fresh perspectives and embrace out-of-the-box thinking. Unlike traditional approaches that stifle creativity, we foster a culture where every team member plays a pivotal role in shaping our business's growth and success. Join us in cultivating an inspiring culture and building something extraordinary together.

Company Description

We're a leading Artificial Turf installation company dedicated to exceptional service, top-notch products, and delivering outstanding results. Rooted in strong family values, we're committed to providing our customers with the utmost value. With a founder who has spearheaded multiple successful ventures, we believe in empowering our team to shape processes and contribute innovative ideas.\r\n\r\nAs we expand into the vibrant landscape of LA, we're seeking individuals who bring fresh perspectives and embrace out-of-the-box thinking. Unlike traditional approaches that stifle creativity, we foster a culture where every team member plays a pivotal role in shaping our business's growth and success. Join us in cultivating an inspiring culture and building something extraordinary together.