Automotive Service Technician

Service Technician Position

The Service Technician position, at the Mills Auto Group, in North Wilkesboro, is an exciting opportunity for a talented and detail-oriented technician, to take on a full-time skilled labor role. The technician will be responsible for diagnosing and repairing vehicles for the dealership, providing excellent customer service, and working professionally with colleagues and customers. The individual in this role will be responsible for servicing cars brought into the shop, from basic maintenance, and minor repairs, to full automobile service. We are seeking a candidate with a background in automotive care.

Duties and Responsibilities

• Examine cars based on customer requests and/or concerns
• Perform basic maintenance including rotating tires, checking fluid levels, and changing oil.
• Repair or replace worn parts and systems such as spark plugs, wheel bearings, brake pads, fuel systems, and sensors.
• Test systems and individual parts to ensure proper working order and/or to evaluate degree of damage.
• Follow checklists to ensure thorough examination of all parts and systems.
• Identify mechanical and electrical problems with both computerized diagnostic equipment and the naked eye.
• Determine appropriate repair measures based on research, peer-to-peer examination, and past experience.
• Perform repairs thoroughly and accurately, taking into account original repair strategy, and customer specifications.
• Ensure customer satisfactions at all times.

Requirements and Qualifications

• High School diploma or equivalent preferred
• Basic computer skills required
• Certification in a related field from a vocational school a plus
• Strong verbal communication skills (will be expected to relay auto repair information to customers and other mechanics)
• Detail oriented and thorough, organized
• Physical strength and stamina, and ability to lift 50 lbs. unassisted
• Critical thinking skills
• Troubleshooting skills
• Mechanically and analytically minded

Benefits Offered

• Health insurance
• Dental insurance
• Vision insurance
• Retirement benefits
• Employee discounts

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws