Lead Software Engineer, Genesys Cloud IVR & Contact Center
Fairygodboss
Fairygodboss is seeking a Lead Software Engineer to join our Retail Tech organization. This role will involve designing IVR flows, managing contact routing, and developing custom integrations using Genesys Cloud. The position will be based in Strongsville, OH, and aims to foster an inclusive culture where employees are valued and respected. The ideal candidate will have 5+ years of contact center engineering experience and proficiency in various technologies including Genesys Cloud, Java, and API integrations. We offer a competitive benefits package, including health coverage, retirement plans, and paid time off. #J-18808-Ljbffr Fairygodboss
Vacancy posted 22 hours ago
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