Patient Service Representative

Patient Service Representative – Houston, TXMade Ya Smile is looking for an experienced and friendly Patient Service Representative to join our team in Houston, TX!If you enjoy helping people, providing excellent customer service, and creating a welcoming experience for patients, we'd love to hear from you. You'll be an important part of our team, helping patients navigate their appointments and treatment while supporting the day-to-day needs of the practice.What You'll DoWelcome patients with a friendly and professional attitudeAnswer phones and respond to patient questions and concernsSchedule, confirm, and maintain patient appointmentsFollow up with patients regarding cancellations and no-showsRegister patients and maintain accurate patient informationPost charges and payments to patient accountsMonitor and respond to voicemailHelp patients understand their treatment and financial arrangementsMaintain a clean, welcoming, and organized reception areaWork closely with the dental team and Office Manager to provide an excellent patient experienceWhat We're Looking ForDental office experience requiredPrevious experience answering phones and scheduling appointmentsStrong customer service skillsExperience with patient payments is a plusKnowledge of HMO/PPO dental insurance is a plusFriendly, professional, and dependableStrong communication and organizational skillsComfortable working in a busy, team-oriented environmentWhat We OfferFull-time schedule: Monday - FridayHealth, dental, and vision insurance with individual and family coverageLife insurance and disability benefits401(k) planTeam-oriented work environmentModern dental technologyOpportunity to grow your career in a patient-focused dental practiceJoin Our Team!We're looking for someone who enjoys working with patients and being part of a great dental team. If you have dental office experience and are ready for your next opportunity, apply today!QualificationsLegal Disclaimer: We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.