Server | Part-Time | Hippodrome

Server | Part-Time | Hippodrome

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Server is responsible for providing exceptional food and beverage service to guests of the Hippodrome Theatre Caf. This role ensures a welcoming, professional, and efficient dining experience before shows, during intermissions, and at special events. Servers will deliver attentive service, maintain a clean and organized environment, and represent the hospitality standards of the Hippodrome Theatre.

This role will pay an hourly rate of $15.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Greet and seat guests promptly and courteously.
• Take food and beverage orders, ensuring accuracy and timely entry into the POS system.
• Deliver orders efficiently while maintaining quality presentation and service standards.
• Provide knowledgeable recommendations about menu items, specials, and beverages.
• Monitor guest satisfaction, respond to requests, and resolve issues promptly or escalate to management.
• Handle payments accurately and process transactions according to company procedures.
• Maintain cleanliness and organization of tables, dining areas, and service stations.
• Assist with setup and breakdown of dining areas before and after service.
• Follow all food safety, sanitation, and health guidelines.
• Support team members and management as needed to ensure smooth caf operations.

Qualifications

• Prior serving/wait staff experience in a restaurant, caf, or hospitality environment preferred.
• Strong customer service and communication skills.
• Ability to multitask and work in a fast-paced environment, especially during peak show times.
• Professional appearance and demeanor.
• Must be able to stand and walk for extended periods and lift up to 25 lbs.
• Availability to work evenings, weekends, and holidays based on theatre performance schedules.
• Must be 18 years of age or older (21+ preferred for alcohol service).
• Knowledge of food safety practices and responsible alcohol service (TIPS or similar certification preferred).

Working Conditions

• Fast-paced environment with periods of high volume tied to show schedules.
• Evening and weekend work is required.
• Role requires standing, walking, carrying trays, and handling food and beverages for extended shifts.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.