Credit Analyst

Credit Analyst

At Manhattan Beer and Beverage Distributors, our vision is to be the leading beer distributor in the market. Imagine building a business from the ground up, with nothing more than 1 truck, 4000 feet of warehouse space, 2 Beer Brands and a lot of determination! Simon Bergson, founder and owner of Manhattan Beer and Beverage Distributors, has done exactly this, growing our business over the last 40 years to exponential heights. Manhattan Beer and Beverage Distributors now has 1.5 million feet of warehouse space, the distribution rights to 300 brands, 400 trucks and services 15 counties. Our aim is to provide great service to all of our customers from the convenience store owner to our big chain operators, restaurants, bars and hotels. Hard work, grit and a "can do" spirit are our hallmarks. We couldn't do what we do without our team. Not only do we want to develop our brands and our business, we want to develop our people, making Manhattan Beer and Beverage Distributors a great place to work. It doesn't matter how large we get, we'll always be family. For this reason, we are committed to your success, coaching and development. Our business is growing and we need smart and talented people like you to help us get where we want to be! Are you detail oriented, quick to learn and have superior time management skills? Are you a self-starter, critical thinker and willing to go the extra mile in an innovative department? If so, Manhattan Beer and Beverage Distributors is looking for a Credit Analyst. The Credit Analyst performs crucial account review and maintenance, empowering the entire credit team and the organization to achieve financial health and profitability. As a Credit Analyst, you will play a key role in supporting our credit and collections efforts, helping ensure customer accounts remain current and in good standing. You'll manage account reviews, reporting, and customer communication, contributing to the overall financial success of our organization. Key responsibilities include overseeing the full accounts receivable cycle from delivery to resolution for assigned accounts, processing online credit applications, maintaining accurate account records and regularly updating notes in the system, monitoring and managing aging balances to ensure timely collections, preparing and analyzing reports on key metrics, identifying and flagging accounts before they reach collections to help avoid third-party fees, responding promptly to internal and external customer inquiries via phone and email, handling high-volume call activity, managing SLA compliance reporting, processing customer payments and resolving discrepancies quickly and effectively, communicating directly with customers to address delinquencies and clarify account concerns, and performing general administrative and clerical duties as assigned. Requirements include 2–3 years of experience in a high-volume credit, collections, or accounts receivable role, call center and customer service experience, proficiency in Microsoft Office (especially Excel); advanced skills a plus, strong organizational and time-management skills, excellent verbal and written communication abilities, critical thinking and problem-solving capabilities. Hourly salary: $19.00-$21.00. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.