Service Writer - Rock N Roll City Harley-Davidson
$45k - $100kAmerican Road Group
Service Writer
American Road Group is seeking a Service Writer at Rock N Roll City Harley-Davidson in Cleveland, OH!
Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs, scheduling work, assigning jobs to service technicians, and communicating with customers.
Why You'll Love This Role
Compensation Range: $45,000-$100,000 annually. Performance-based pay plan, typically including a base salary around $30,000 (depending on skill level and responsibilities).
Employee discounts on motorcycles, merchandise and parts!
Paid time off + Holidays.
Health Benefits offered including Medical, Dental, and Vision.
Fun, high-energy dealership environment!
401k Retirement Plan
Major Duties and Responsibilities
- Provide superior customer service to both internal and external customers.
- Assist Service Department Manager in maintaining a smooth-running efficient department.
- Sell products and services based on additional work needed and service specials.
- Articulate and document customer concerns and assign jobs to technicians.
- Follow through customer work orders from start to finish, from scheduling appointments and reviewing completed work orders with customers.
- All other duties as assigned.
Requirements
- Outgoing, friendly personality with superior communication skills
- Excellent customer service
- Knowledge or experience of servicing Harley-Davidson Motorcycles preferred.
- Experience with POS systems and parts and management computer software.
- General knowledge of computers and great phone etiquette.
- Current motorcycle license.
Physical Demands and Working Conditions
- Frequently required to bend, stoop, crouch, reach, sit, stand, push and pull.
- The noise level in the work environment is usually loud.
- Requires use of both hands.
- Requires the ability to balance and push a 600+ lb. motorcycle.
- Frequently works near moving mechanical parts.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other materials in shop.
- Occasionally exposed to exhaust fumes and other airborne particles.
Are you up for a challenge? We believe in this brand, in this culture, in this lifestyle, and in this dream. Make this dream a reality and Apply Today!
American Road Group$45k - $100k
...Job Description Job Description Description: American Road Group is seeking a Service Writer at Rock N Roll City Harley-Davidson in Cleveland, OH! Act as a liaison between Harley-Davidson customer and service technician, documenting concerns and service needs...SuggestedAmerican Road Group
Cleveland, OH8 days ago- ...Service Writer Independence Excavating is making a major footprint in the heavy civil construction space! Our growing team is looking to add a talented Service Writer to take charge of streamlining the communication and coordination of our equipment teams' initiatives...SuggestedWeekly payFull timeTemporary workFor contractorsLocal area
- ...Project has worked to support the passage of numerous bills that have benefitted close to 500 million people in developing countries. Writer/Journalist Internship: The role is focused on content creation for BORGEN Magazine or The Borgen Project Blog. This is a...SuggestedPart timeInternshipRemote work
The Borgen Project
Cleveland, OH2 days ago $38k - $59k
...tasks and free up capacity What You'll Bring The composure to deliver bad news early and clearly Strong working knowledge of Customer Service and Collaboration Eagerness to take ownership and run with new responsibilities Proven aptitude for Professionalism, ideally near...SuggestedFull timeContract workLive inShift workEnergy Innovation: Policy and Technology LLC
Cleveland, OH2 days ago- We're one of the fastest-growing DTC Health & Wellness brands, and we're looking for an exceptional Creative Strategist/Marketing Copywriter who knows how to turn ideas, insights, and product benefits into copy that converts. This is a performance-driven creative role...Suggested
Jobrapido
Cleveland, OH1 day ago $59k - $81k
This mid-level Technical Writer opening at Production Partners Inc suits someone who'd rather master Resilience than coast on 5 of habit. The Cleveland role is less about the $59,000 - $81,000 and more about what 3 years of Time Management lets you own at Production Partners...Flexible hours- Help local organization continue its programming by finding grant opportunities and writing grant applications to fund the Lomond School climbing club for at-risk youth. Qualifications: Experience in grant writing Days and times needed: flexible scheduling; remote...Local areaRemote workFlexible hours
Greater Cleveland Volunteers
Shaker Heights, OH4 days ago - ...relation to technical documentationMakes a commitment to ensure that a customers needs are met by taking personal responsibility for service and qualityAppreciates that how each customer views satisfaction may vary depending upon their specific needsTo the extent that it...
Trice Healthcare
Euclid, OH2 days ago - ...writing, communication, education, or storytelling Interested in health, science, medicine, public health, or advocacy Strong writers who can communicate ideas clearly and effectively Detail-oriented and open to feedback and revision Collaborative, reliable,...Remote workWorldwideFlexible hours
The HEAL Project
Shaker Heights, OH5 days ago $33.33 per hour
job summary: The Copywriter II will focus primarily on creating long-form educational insurance content for the company website, with an emphasis on making complex insurance and financial topics clear, accurate, and easy for customers to understand. Content will also...Hourly payContract workTemporary workWork experience placementRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Writer - Rock N Roll City Harley-Davidson. Be the first to apply!
